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Hotel Name Destination Hotel Class User Rating Popularity
Gros Islet

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Very pleased with new hotel on best beach in St. Lucia
Hotel Bay Gardens Beach Resort
User Rating:  
Greg >  1 contribution(s) Canada
May, 2010 | Leisure | With Spouse/Partner
Bay Gardens Beach Resort (BGBR) consists of eight 3-story buildings with 1- and 2-bedroom suites. Six of the buildings circle the pool with views of the ocean and headlands, while two face the beach directly. The resort is right on the end of Reduit Beach, just beside the entrance to the marina at Rodney Bay.
Activities on and off the Resort/Hotel
Lots of watersports activities can be arranged directly through the hotel. We went on a Power Boat tour that took us to Marigot Bay, along the west coast of the island, and down into Soufriere, where we packed into a van for the land portion of the tour. We went to the Sulphur Springs volcano and the Mineral Bath before stopping for lunch at LaDera. LaDera is a beautiful open-air hotel situated in the hills between the two Pitons that St. Lucia is famous for--what a view! Finally, we snorkeled in the bay between the Pitons. Well worth the USD$100 each. Book with Andre on the beach at the blue hut.

Another day we drove to the Diamond Estate to see the Diamond Falls and Botanical Gardens. The drive is not for the faint of heart, but having driven along the cliffs and switchbacks in Amalfi, Italy, this was no worse, (it helps that we rented a 4x4). Took about 2 hours each way, depending on stops you may make. Plenty of lookout points, although there is not always a good place to stop. The Diamond Estate admission is just USD$5 each, and well worth it! You can hire a private guide to give you a tour; they will explain the fauna and history of the estate, but it's not totally necessary.
Beach/Pools/Grounds
Beautifully landscaped grounds, and the Reduit Beach has to be the nicest in St. Lucia. Rodney Bay is well protected, I guess, because the waves were negligible.

The free-form pool has lots of shallow areas to just sit & a cool off in, and there is a hot tub jacuzzi in the centre. The poolside is surrounded by more tables and chairs than deck loungers. Not a problem in late May--the hotel was at less than half occupancy--but it might be a bit of an issue to get a lounger in high season.
Restaurants and Bars
"Pebbles" bar services both the beach and the pool. Walk-up service only, though, and service is definitely on "island time", if you know what I mean. Reasonably priced, (USD$2.50 for a Piton lager and USD$5-6 for most other drinks), with 2-for-1 Happy Hour 5:30-6:30pm. "Hi-Tide" restaurant is also right on the beach and is good enough for lunch, but there are better options along the main drag in Rodney Bay for dinner.
Rooms
Rooms are very spacious, including a nice-sized terrace. Our room, (#611), was on the third floor and faced directly onto the pool and ocean. The nicest views have to be from the third floor, as I think that the view of the ocean from the first floor would be blocked by the beachside bar & restaurant.

Kitchen was well-equipped, (although the solid-core electric elements do take forever to heat up and then to cool down), including both a cooktop and an oven. The bathroom was large and stylish.

Fresh beach towels were provided each day in our room--no towel cards or anything like that required.
Your Arrival
Arrived direct from Toronto via Air Canada and rented a car from Avis. (St. Lucia is a former British colony, so driving is on the left and be prepared for roundabouts in towns.) Drove directly to the resort in a little over an hour. Might have stopped for some of the views in Dennery and to check out the rainforest, but left that for another day.
Stay at Sandals Grande St. Lucian
Hotel Sandals Grande St. Lucian Spa & Beach Resort
User Rating:  
Sue & Marv >  1 contribution(s) United States of America
Oct, 2009
Sandals Grande St. Lucian Sue & Marv Weber, owners
Marvelous Travel & Cruise Planners, an American Express agency Plymouth Meeting PA 610.277.6165
August 29-September 5, 2009
We own and manage two travel agencies and we would like to encourage you to do what we did. But, before we review this wonderful resort and island attractions, a few negative words about St. Lucia's antiquated airport, the not so friendly Customs and Immigration personnel, and the pothole-filled roads. Although it's a gorgeous destination, St. Lucia needs to upgrade the road from Hewanorra International (UVF) in the south to Castries in the north.

After descending plane's portable staircase onto the blacktop tarmac (there are no jetways) for the long walk into Baggage Claim, an hour or more may go by before one of the rude guards at Nothing to Declare goes through your luggage then permits you to go to Ground Transportation. Warning before you get off your plane, fill in your Immigration Form completely both sides or you will be sent to the back of the line really! We saw this happen twice and thought we were back in elementary school.

The taxi transfer from Hewanorra to Sandals Grande north of Castries took another hour and a half. Although most of the road going to the north had been paved since we were last there in 2005, several stretches continue to wash out in the rainy season.

You might consider using the St. Lucia Helicopter service ($150 per person) to fly to Vigie Airport in the north, just 15 minutes away the Grande. It will give you a scenic overview of the island as well as start your vacation off on a high note (no pun intended). As an alternative to the helicopter transfer or your jet landing in the south, consider booking the American Eagle flight connecting through San Juan which lands in the small Vigie Airport (aka George Charles or SLU) in Castries.

Accommodations
There are 284 guestrooms and suites with ocean views on both sides of the property with natural-hued furnishings, crown moldings, and granite bathroom counters. The upper category suites are serviced by a dedicated concierge staff working from the Concierge Lounge or British-trained butlers accessible through private two-way telephones when you book in the highest categories of suites and penthouses.

The Beach Rondovals have direct access to private pool decks with outdoor showers, private whirlpools or plunge pools. They feature minibars stocked with premium-brand spirits and access to Gordon’s, the resorts special access, dinner-only, over-the-water gourmet restaurant.

Our oversized suite #2203 on the second floor of the Massade Building was unbelievably convenient to almost everything restaurants, beach, both pools, and the lobby. It had an enormous bedroom, Sandals' signature four-poster king bed with quality bedding and a great mattress, a 32 flat screen TV on a huge breakfront with lots of drawers, and a work desk. The sitting room was as big as the bedroom with a sofa, chaise lounge, three tables, another breakfront with drawers, and another flat screen TV. We had a master bath with a Jacuzzi tub, shower, and two sinks as well as another full bathroom with a shower and a reserved-daily beachfront cabana. This was the most luxurious week we have ever experienced.
Activities
Every imaginable resort amenity is offered – tennis, modern fitness center with aerobics room, a nine-hole golf course (at the Regency) and the Caribbean's most comprehensive all-inclusive SCUBA and snorkeling program including a resort certification course for first-time divers conducted in the resort's own SCUBA pool. You can also play beach volleyball, windsurf, water ski, sail and kayak.

The Red Lane Spa offers every treatment imaginable and its saunas, whirlpools and steam baths are complimentary to all guests. Nightly entertainment was low key and included live bands, a piano bar, karaoke and theme nights such as Charity Casino Night.

There are many excursions available (soon to be sold through a new branded Sandals program called Island Routes. Whatever you do off of the resort, don't miss the nearby Rain Forest Sky Rides for eco-adventure or the hip/funky Friday Night Jump-up in Gros Islet. There are great water excursions for whale-watching and deep sea fishing. Visit Castries, the island's biggest town just 15 minutes away, for value shopping at the enormous Craft Market. Ride horses at the local International Riding Academy. There are soft adventures doing mountain biking, ziplining, ATV and jeep explorations in and around St. Lucia's majestic twin peaks of the Pitons and the mysterious pools of the Sulphur Springs and the drive-through, active volcano in the south.
Arrival
We landed at 2:30 PM but it wasn't until 5 PM that we arrived at Sandals Grande St. Lucian, a four-diamond resort on two miles of the island's best white sand dotted with palm-frond umbrellas. It sits on the spectacular Pigeon Island Causeway with vistas of the bay and mountains on the Atlantic Ocean side and Martinique on the Caribbean side. Now we will tell you the good stuff!

We were greeted warmly by Unita, the Returning Guest Manager, and escorted to the private Concierge Lounge for a private registration. After a brief orientation, welcome drink and a cold towel, we were escorted to a spectacular Beachfront One Bedroom Suite by Amos, our butler (more about him and his co-worker later).

Conclusion
We truly hope that air lift to St. Lucia will become more affordable and more frequent because, if you love the Caribbean, you need to experience St. Lucia, an exotic island paradise. Stay at Sandals Grande St. Lucian. We had a fabulous vacation there and you will too.

Sue & Marv Weber
Marvelous Travel & Cruise Planners, an American Express Agency
610.277.6165
marv@marveloustravel.com
Dining
Dining at the Grande was very good to excellent. There are five dining options. The open-air Bayside Restaurant provides an international buffet breakfast and lunch as well as an ala carte menu for dinner. Barefoot By the Sea serves mouth-watering Caribbean cuisine and is located directly on the beach. The Olde London Pub serves traditional British pub fare for dinner and late night snacks.

We loved the cooked-to-order breakfasts at Toscanini and Italian cuisine for dinner. We ate three times at Gordon's (the specialty white glove restaurant for guests in suites). You can also order up room service all day long.

Since you have complimentary access to the two nearby Sandals resorts, you can do a Dine Around at a total of 11 additional restaurants. We hopped on the free shuttle two nights for French cuisine at the Regency and northern Italian at Mario's at Halcyon both were outstanding choices. Getting reservations at these venues was not a problem.
Staff and Service
Drinks on de wheel Latoya lustily announces as she pushes her beverage cart along the concrete beachfront path. She smiles at you, offers her special rum punch among several cold beverages and chats about whatever is on your mind as she makes you feel at home. She is the embodiment of the winning spirit of the entire staff at the luxurious Sandals Grande St. Lucian.

It is the staff's genuine enthusiasm and interest in our well-being that made our week so enjoyable at this hotel built about seven years ago as a Hyatt. Having already visited every resort in the chain Beaches, Sandals, Royal Plantation, and Grand Pineapple, we chose to return to this resort because of its size, the quality of its beach, and its relative young age. But it was the Grande's wonderful staff and their willingness to serve that impressed us most!

In fact, the saying, No pressure, no problem was all we heard during the week and it was absolutely true. We had the pleasure of having dinner with Winston Anderson, one of the best general managers in the Caribbean. His attention to detail and gentle yet efficient management style filters throughout the entire staff. The respect this staff and administration have for each other is amazing.

Amos and Giselle, our fantastic butlers, were at our beckon call from 7 AM to 11PM there was nothing they couldn't do for us. If we didn't need anything or have anything to request, they would make suggestions as to how we could be more comfortable or do more interesting things. It was our first true butlered experience and we can't wait to try it again.
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