| Infrastructure problems, average food |
| Hotel Grand Palladium Lady Hamilton Resort & Spa |
User Rating:
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Dave >
10 contribution(s) Canada |
| Feb, 2009
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Arrival: Feb 1st - Feb 15th
Our Vacation was booked through Signature Vacations out of Toronto with the "Star" Service option. The bus ride to the Hotel was less than an hour including a stop for refreshments in route. Our room was not ready when we arrived but was available within a couple of hours
Rooms:
Our room was a nicely appointed Jr. Suite with a King Size Bed in Building 16. During the last couple of days we had difficulty with the A/C and at the time of our departure had not been resolved. This was one of a liteney of infrastructure problems which ranged for water leaks, water backups and strong sewage smells.
Restaurants and Bars:
We ate at all 3 of the of the Buffet Restaurants and 4 of the 7 A-La-Carte Restaurants. The Mo-Bay and The Negril Buffets are on a staggered schedule for lunch, Because of high winds the Blue Lagoon was closed for a few days during our stay. Bubba's Steak House was by far the most popular and because there were no reservations one had to get there early or endure a long wait to get in or be denied access completely. The Pasta restaurant was just as popular while the others there was usually a little or no wait accessing the other A-La Cartes. The food was great in the 4 A-La-Cartes we ate in especially, the Rib Eye Steak in Bubba's, and the Rasta Pasta and the Jerk Chicken in the Creole. The Seafood Food Possidon Restaurant was not open the first week we were there.
Management were constantly handing out assessment forms in the buffets asking guests their opinion to the point of overkill.
We had difficulty with guests picking up and handling food with their hands rather than use the tools provided.
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Beach/Pools/Grounds
The Beaches in the resort are a "Work in Progress". In the evenings when weather permits sand was hauled in and spread with heavy equipment. All the beaches with the exception of Sunset Cove are exposed to sea and when the winds were high the beaches were Red flagged.
The pools are deep, the pool with the Pool Bar is up to 4 1/2 feet deep making the bar and the built in Jacussi's out of reach for anyone who may be a little timid about deep water. The 2 Adult Pools are 5 Feet Deep. Many of the pools have damaged tiles and there is a real danger of foot damage
Activities on and off the Resort/Hotel
We went on a tour of Negril and Rick's Cafe for $15.00US.
We also did the Croydon Plantation Tour. The tour was very informative and our Guide Alisa was great. We met the Plantation Owner Mr Henry who went around speaking to all his guests learning what they thought and offering a wealth of information. The road to the Plantation was hair raising at times made worse because your prospective is distorted driving on the right side of the road.
We took a taxi to Montego Bay. We hired a cab outside the resort for half the price of the Juta Tour Cabs. Karl our Driver was fantastic and he took us where we wanted to go. He went with us to insure our safety and protect us from being harrased by merchants.
You can arrange free tours with the animation staff. The offer a shopping trip to Montego Bay, and Negril, and a sunset cruse to Negril
Other Comments
The Hotel is new and there are many logistical problems to be ironed out.
The hotel is large with many stairs so it does not lend itself well for people with mobility problems.
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