Ave Las Americas, Km 2, Varadero, Matanzas, Cuba
"loved the place"
Posted by: norman on Jul 12, 2014
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A few meters away from Playa Varadero, one of the world’s most beautiful beaches, the Tuxpan Hotel, resembling an ancient pyramid, may initially make you think you are in Mexico. Once you enter the Hotel, however, Cuban rhythms, and a warm welcome, will drive home the point: that this is the right place to enjoy an unforgettable Cuban holiday.
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"loved the place"
norman on Jul 12, 2014 >
1 contribution(s) GERMANY
Visited on: Jun, 2014 | Leisure | Solo
12 people found this review helpful
I have mixed feelings about this hotel but I will go ahead and give 4 star rating because the good outweighed the bad and I feel like the place is overrated as well. The place looks amazing though with all the vegetation and how nice the place was being taken care of, I will say that the only bad experience I had was a staff that was trying to be rude to me but I totally ignored her and went my merry way so I ended up enjoying my holiday. The food here is just okay, nothing special just the usual Cuban stuff, no varieties to choose from. I loved the fact that my visit coincided with their low season period so there were not many guests at all and I think that was why the management didn’t put so much effort in satisfying the little customers they had but it was okay just that I feel that they could have done something more to make us comfortable. They have 3 bars here that I know of but I love the swim up bar at the pool and the one at the beach as well, such nice bartenders over there. They can do more in terms of entertainment because I feel its way too short but like I said, maybe because it’s low season. The entertainment team tried by organizing fun little shows and it was really nice. The rooms are really clean and beddings were cleaned and changed regularly.
lexi on Jun 3, 2014 >
1 contribution(s) GERMANY
Visited on: Apr, 2014 | Leisure | Solo
19 people found this review helpful
This wonderful hotel that is located in the beautiful city of Matanzas was where I lodged when I visited here on vacation in April. Let me first acknowledge the kindness and niceness of the staff I met here starting from the front desk to the housekeeping maid who tried their best to make sure everything was intact and okay and that the place was comfortable for you to spend your holidays. The food here was great and delicious. I will say I had doubts about this place considering it had bad reviews online but I had to go try it out myself and see what the discouragement was all about and found out it was not as bad as people made it out to be. Yes, it is not a five star or even four stars anything but it was worth the amount you will pay for it. The rooms are spacious, nice and very clean as housekeeping did their job perfectly. Everything in my room worked fine stating from the Television to the air condition and electricity in general. Let me not forget to mention that this hotel offers the best cheese sandwich ever, I had a great time here if you ask me. They definitely need to improve on their services and efficiency but all in all, it was a great place to stay while on holiday in this town. I think the hotel was everything I needed and even more so I will be back here again on my next vacation.
"Not bad, defiantly not good"
Che raso on Jan 2, 2012 >
1 contribution(s) Canada
Visited on: Jan, 2012 | Leisure | With friend
191 people found this review helpful
The tuxpan looks like a resort that had its day, sadly it looks like that day has passed. I liked that it was smaller, the lobby bar was a great Place for drinks, the disco seemed permenantly closed. Not all the restaraunts were open. It seemed like half the place was shut down. Not many people. The rooms smelled like mold. Buffet was not good. I did however have a great time!
"For six times we had visited and enjoyed this maravellous hotel,and excellent services "
Posted by: GUSTAVO
on Dec 9, 2011 >
1 contribution(s) United States of America
Visited on: Nov, 2011 | Leisure | With Spouse/Partner
316 people found this review helpful
I don't know if the 3000 characters will be enough to describe our excellent stay, excellent services, the best amenities, the improved food etc etc.
Each time we go to this Hotel, we feel like we are at home, but better than that, everything included, means, everything that you can expect, or even more.
The food has improved 300%, this was the only complaint that I noticed from former visitors. Now, it's excellent. The rest, including the whole facility, is impossible to ask for more, The friendly and helpful staff, the convenience
of the restaurants, the bars, located near where you are, and the best part is the price, transportation included.If someone ask for more, I won't know where is coming from. For me this is, and will be, my only hotel in Varadero.
Also they offer a Weeding Services, we used it, We confirmed our wedding
and Mrs.Rayci is the best in this field. Just, take advantage of this. Very, very good service, you will not forget. (maybe I will do it again) jojojo.
For these reasons I recommend very hardly this hotel, to the Cubans and all visitors. Thanks to the all Hotel employees that made our stay a one to REMEMBER FOR EVER.
Restaurants and Bars:
THE BEST IN VARADERO. Clean, big, and very nice.
"Hi and thanks for the hospitality"
maría eugenia on Sep 1, 2009 >
1 contribution(s) CHILE
Visited on: Sep, 2009
1037 people found this review helpful
Thanks for the great stay, it was marvellous to get to meet such nice people. The truth is that are expectations were much more than met in every sense. I would not hesitate to recommend this hotel, especially for the quality of warm. We had an accident on a motorcycle and you know what it is like when this happens outside of one's country. Everyone, especially Frank were so good to us treating us like family. they even went to the hospital with us...Everything in the hotel was outstanding, the personal, food, pool, and great entertainment. The beach is simply paradise. Greetings from Chile, we will see you soon in the summer.