Sol Cayo Santa María Reviews

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Sol Cayo Santa María  

Cayo Santa Maria, Caiberien, 52610, Villa Clara
(Jardines del Rey)

"Nice vacation"
Posted by: Leon  on Feb 18, 2016
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Sol Cayo Santa María Reviews
Sol Cayo Santa María Pictures and Information
Sol Cayo Santa María Cayo Santa Maria Cuba

#2
of 11 Hotels in Cayo Santa Maria

User rating 4.0

Based on 24 reviews

Sol Cayo Santa María Information




This All-Inclusive property overlooks a whiter than white sand beach and blue-green sea.

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Sol Cayo Santa María Reviews

Sol Cayo Santa María Review: 4.0 of 5 24 reviews
Excellent
  11
Very good
  9
Average
  2
Poor
  2
Terrible
  2
By Occasion...
Business (1)
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Family and Kids (5)
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21 - 26 of 24

"I highly recommend The Melia Cayo Santa Maria"

Sol Cayo Santa María
User Rating:  Sol Cayo Santa María Review: 5.00 of 5

Posted by:  Don and Denise from Nepean, Ontario  on Mar 1, 2009  >  2 contribution(s) Canada
Visited on: Mar, 2009
230 people found this review helpful

Arrival: January 29 to February 6
We arrived at the Santa Clara airport a little later than expected. We were to arrive at 11:30 but because of fog, we circled Cuba quite a few times, so were were probably about 1/2 hour to 45 minutes late. Our pilot was told to divert to Havanna because of the fog, thank heavens he took matters into his own hands and we landed in Santa Clara, we are Canadians after all and used to bad weather. The landing was a little rough, but we arrived safe and sound. One big piece of advice, fill in BOTH sides of the island card or you cannot go through their Customs! They will make you get out of line, fill it in properly and then will send you to another line. Otherwise everything went well. The bus ride to Santa Maria was so nice after being cramped in the airplane. It would have been much better if we did the ride in the daytime, was nice to go through the Cuban cities and see how they live and the causeway looked lovely. All went very smoothly once we arrived at the resort. After checking in, they took our bags to our rooms for us, we went to the bar near the desk and had a drink to relax. Also, bring a flashlight, hard to find your rooms in the dark.

Rooms
The rooms were very clean and large. No complaints there whatsoever. Both sheets and towels were changed daily by very friendly maids. They just loved receiving the little pile of gifts that I left everyday for them on the bed. They left me a friendly note every day and had fun with the towels and sunglasses to make animals that they left on the bed. Great safe in the closet, very easy to use, just make up your own code. Some people have complained (in the reviews) about the rooms, but I found them extremely clean and bright. I never saw one single little creature the whole time I was there. The fridge in the room was filled daily with water, pop and beer. You might have to remind them, but it is only a phone call or drop by Customer Service by the front desk.

Restaurants and Bars
Again, no complaints at all. There were seven of us in our group and we all agreed that the food was good. It is Cuba, not downtown Toronto! If you like spicy food, bring your own hot sauce. I very much enjoyed the Italian and the Poolside Grill - great ribs and BBQ chicken. I do not like seafood, but the others loved the calamari at the beach restaurant. The guys at the beach bar were always lots of fun. Get to know them and you get fabulous service - and by all means, TIP. The buffet restaurant was OK, I enjoyed the pasta bar and in the morning, the omlette bar. Do not order beef in Cuba, stick with seafood, pasta or chicken. I ordered the filet mignon at the International Restaurant and it was not very good at all. Beef is not their thing whasoever.

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"The staff was great - very polite & friendly"

Sol Cayo Santa María
User Rating:  Sol Cayo Santa María Review: 4.00 of 5

Posted by:  Bill from Bristol, Quebec  on Jan 1, 2009  >  1 contribution(s) Canada
Visited on: Jan, 2009
238 people found this review helpful

Arrival: Jan 4 - 11, 2009
Greeted by a friendly group of staff, doing a welcome song for us as we stepped off the bus

Rooms:
Neat & clean, though not fancy. On the 2nd floor so we had lots of light. (some first floor rooms here might tend to be dark)

Restaurants and Bars:
Pool bar was very lively, with loud music at times. Lobby bar is open at all hours and makes a good cappucino. Piano bar makes the best drinks, especially if Angela (the professor) is on duty. Lots of good draft beer. Some mixed drinks are too sweet. (pina coladas) Food was good in general. We used the large buffet mostly. Lots of choice so you can easily find something you like. Food tends to be a bit bland.

Beach/Pools/Grounds:
Beautiful stretch of pool area, which we did not use since the place has a FABULOUS beach! Miles of soft sand, clear turquiose water. We spent hours there every day and our waiter, Bilbao, brought us cold beer. It doesn't get much better.

Activities on and off the Resort/Hotel:
Didn't do tours. The weather was excellent and we just wanted to lie around. Took a Spanish lesson one day. Quite informative, but you can't master the language that quickly, obviously. Most of the staff understand only basic English so there isn't a great opportunity to communicate with the Cuban people.

Other Comments:
On the whole we had a very enjoyable visit, our first in Cuba. This resort doesn't have all the bells and whistles, but is well-maintained and clean. With one exception, the staff was great - very polite & friendly. Service can be slow so patience is an asset. The water supply was interrupted several times during the afternoons, but not for long enough to be really annoying. This isn't a 5 star resort and doesn't pretend to be. It attracts a wide variety of clientele and should be approached with a certain degree of tolerance. With this type of attitude, you can really enjoy a stay here.

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"The beach is to die for!!!!"

Sol Cayo Santa María
User Rating:  Sol Cayo Santa María Review: 5.00 of 5

Posted by:  Don and Denise from Nepean, Ontario  on Jan 1, 2009  >  2 contribution(s) Canada
Visited on: Jan, 2009
236 people found this review helpful

Arrival: January 29 - February 6
We arrived 12:30AM in Santa Clara. Very fast through Customs IF you have all of your forms filled out correctly. Please note, fill out BOTH sides of the island card and each traveller should have a their own Customs Card, regardless of what the airline people tell you. That was my only slow down, I listened to them and was not ready for Customs - they do not like that.

The buses were ready to take us to our destination. Very comfortable buses, lovely ride. We were not checked in at the airport like I have heard, but maybe that was because of the time that we travelled. Once we arrived at the resort, all went well and everyone had their keys in no time. They take your bags to your room for you. My only suggestion is to take a flashlight, it is easy to get lost trying to find your room in the dark, especially after a day in the sun and a few tasty drinks.

Rooms:
Loved the rooms. Very large and clean, never saw a creepy crawly the whole time we were there. We left gifts for the maids on our beds before we left our room each day and they were very grateful. Changed our sheets daily and left clean towels. They used their immaginations with the towels everyday, we looked forward to our piece of artwork on our bed. Bring lots of stuff for children, this is a very poor island. Aspirin, hair clips, clothing and so on. I brought colouring books, colored pencils, crayons, spiderman pens and Disney stuff. They need it all.

Restaurants and Bars:
I enjoyed the food in Cuba. I particularly liked the Italian and The Grill Restaurants. Lunches at either the pool bar or the beach restaurant were both very good. Some people who critize are probably a tad too picky, we have to remember that this is not Canada. I certainly did not starve. BUT, the toast and the butter are a little weird. At the buffet, I usually went for the pasta bar, always consistenly good. I always tipped the guy doing the pasta bar, what a job!!!!

Beach/Pools/Grounds:
Now this is where I might get excited! The beach is to die for!!!! The Sol Melia has the best beach on the island. Clean, fine white sand and crystal clear turquoise water, what more could anyone want! I was honestly speechless when I walked down there the first day. The beach bar is great, super friendly and accommodating staff, they love the tips! They are not stingy with the Rum, so the tips are well deserved. Do not walk to the right of the Hotel, the beach narrows and it is much too crowded. But if you walk to the left and do not mind a moment or so of the nude beach, it is lovely. Walk to the point and when you turn around the corner, all you see is miles of more glorious water and sand. Heaven!

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"Great Vacations"

Sol Cayo Santa María
User Rating:  Sol Cayo Santa María Review: 5.00 of 5

Posted by:  Yarisleidy pedrozo Lopez  on Oct 24, 2008  >  2 contribution(s) Mexico
Visited on: Oct, 2008
539 people found this review helpful

This is an excellent hotel to spend a family vacation; there is a lot to do for both youngsters and adults. The employees are very respectful and, more than anything, friendly and nice. The facilities are top of the line. It is a 4 star hotel but I think it deserves a 5. I highly recommend this hotel, it is luxurious and the entertainment is great. My husband, son, parents and brothers loved the facilities; we received good service and treatment from all the workers at the hotel. The food was delicious; there is really a wide variety of dishes. The traditional Cuban food was delicious, I recommend it, but all the food was delicious, the ocean was great. If you want to enjoy a beautiful afternoon this is the ideal place. These were my best vacations ever, I recommend this hotel, and you will really enjoy it. Thanks for your time and for reading my commentary, and I wish you a happy vacation.

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"Fabulous vacation"

Sol Cayo Santa María
User Rating:  Sol Cayo Santa María Review: 5.00 of 5

Posted by:  Yarisleidy pedrozo Lopez  on Oct 24, 2008  >  2 contribution(s) Mexico
Visited on: Oct, 2008
1219 people found this review helpful

The hotel struck me as an excellent place to spend a vacation with one's family at. There are many recreational options, for both children and adults. All employees are very respectful, kind and affable. The facilities are first class. Though it is rated as a 4-star hotel, I feel it deserves a 5-star rating. I sincerely recommend it, I can assure you it's a luxury hotel and the fun doesn't stop. It will make your vacation very special and unforgettable. My husband, son, parents and brothers were very much taken with the facilities, the good service and the excellent attentions of the hotel staff. Thank you for your time and for reading my comments. Enjoy your vacation! (Translated from an original in Spanish)

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"Positive"

Sol Cayo Santa María
User Rating:  Sol Cayo Santa María Review: 5.00 of 5

Posted by:  Enrico Giovanni Zanardi  on Mar 26, 2007  >  1 contribution(s) ITALY
Visited on: Mar, 2007
717 people found this review helpful

Excellent instalation with a lot of services and equipments. Food good and varieties.

The staff is always available and funny; I remember during the breakfast the boy that prepared de milkshake and that recieved the people with funny things; also Eddy that at the evenings dance salsa (also with my wife); I particularly remember Yobaisy that use to make me wonderful fruit dishes, I want to thanks her.

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