Plaza Hotel Havana resort reviews




Plaza Hotel Havana —
Location: In the heart of Old Havana - 20 minutes by car from the Jose Marti International Airpor
188 rooms
Description from resort website: Rooms include: Air conditioner - Safety Deposit Box (no additional cost, included in the price) - Satellite TV - Telephones with International Dialing Service - Hair drier - Cold and hot water - Shower and bath in room - Mini bar. A la Carte Restaurants ‘’Real Plaza’’ and ‘’Los Portales’’ - Featuring International, Italian and Cuban cuisines. Special dinner offers start from 10.00 USD per person. Roof Top Bar ‘’Fausto’’ - Enjoy cocktails and unique views of the city. Lobby Bar ‘’Solarium’’ - Hosts cocktial shakin’ courses in the late afternoon. In the heart of Old Havana, Havana’s colonial historical center. 5 minute walk from the famous Malecon sea wall.
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Plaza Hotel Havana Angela
October 2005

I stayed here in October this year 2005. I picked the Plaza due to its location and the pictures that I had seen on internet. This was my 5th time in Havana and the only time that I have been upset due to accomodation. The entrance to the Plaza is fantastic with lovely marble and I have to say that the reception staff were very friendly and helpful. I arrived late at night and was so upset when I saw my room. It was horrible, I was hit with a really damp musty smell and over powering heat. The room was very dark despite all the lights being on, which maybe was a blessing. Curtains were hanging off the rail. The bathroom was a disgrace, the shower did not work and would not stay on the holder, i would not use the toiler. I tried to wash at the sink but sdaly, only a trickle of water would come out and the plug would not work to keep the trickle of water in. The bed was damp and the pillow scarey. I slept on my beach mat. I did complain and it took a couple of trips to reception to be offered another room, this was no better. i was promised a better room next morning, sadly the 2 they offered were just as bad. Breakfast was a dissapointment too. I contacted my travel company, The Holiday Place in the morning and gladly they organised a quick transfer. I would not recommend this hotel.

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Last updated: October 28 , 2005