Calle Principal, Juan Dolio
"The worst ever shame on you Hilton"
Posted by: Shirly on Jan 26, 2015
see all reviews
The Coral Costa Caribe Hotel is a delightful modern hotel set in a secluded area; its beautifully landscaped grounds are bordered by the gorgeous sandy beaches of the Caribbean coastline. Coral Costa Caribe, is a wonderful option if you’re looking forward to celebrating an event or simply taking a well deserved vacation.
Share your experiences with others. Don't forget to send your review to Debbie by using an easy form.
"Don't be fooled by the pictures"
Christy from Tillsonburg, Ontario on Jan 1, 2009 >
1 contribution(s) Canada
Visited on: Jan, 2009
264 people found this review helpful
Arrival: Jan. 2008
Check in was extremely slow: we were not able to get into our room until later than we were told.
Disgusting! Stains and holes on bedding, holes in wall, when people above us took a shower water ran into our bathroom, toilets do not flush (staff was extremely slow to fix it, and left a huge mess for us to clean up afterwards). Floors were rarely clean even after giving generous tips to maid. Everyone we talked to had the same problems. Walls are paper-thin: we got to listen to our neighbours fight all week (and yell at the front desk about their broken toilet). They wouldn't move us to a different room.
Restaurants and Bars:
Food is horrible. Thank god for the omelet guy at breakfast. It took me 2 weeks to feel better when I got home.
We went over New Years and the beach was mostly closed off for 3 days for the celebration.
Activities on and off the Resort/Hotel:
Hookers at the casino are very persistent.
Don't be fooled by the pictures; they were probably taken 15 years ago (the same time that it was rated a 4 star resort). This is NOT a 4 star resort.
Toilets at hotel are all bad. (It's customary to not flush your toilet paper.) We got some money back after writing a letter of complaint to Sunwing. I DO NOT recommend this resort no matter what kind of deal you think you are getting.
"This place was beyond mad."
Josee from Toronto on Jan 1, 2009 >
1 contribution(s) Canada
Visited on: Jan, 2009
322 people found this review helpful
Arrival: April 7-14, 2008:
I should have sent this review a very long time ago, however I was hesitant. I always feel as though people complain and are not satisfied with what they get, but I have travelled quite a bit and this place was beyond mad. I treat the locals with respect at all times and I never feel as though I expect the world of them, I have kept in contact with bartenders that I have met at different islands, but trust me at this resort, it definitely was not the case.
The check in was fine, I got in line; my husband retrieved the luggage and golf clubs. We were taken to our room by a porter.
The room was ok if mold around the tub doesn't bother you. We did go a few days where we had no water to shower. We had just completed an ATV tour, we were covered in mud and we needed to shower. I got in, had water with little pressure, shampooed my hair and low and behold the water cuts out. So off we went to the ocean shower to wash up. WHAT A JOKE! Please keep in mind that this only happened when they allowed the locals to come in the resort and the place was busting at the seams. We also had a few days with no AC, but we managed and it was fine.
Restaurants and Bars::
The food was good, no complaints there. We always wandered to the snack bar at 4am and he always made us fresh fries and pizza. The guys there were great. The bar service was very poor (except the bar in the lobby. The one guy there his name escapes me was FABULOUS!) The dominican restaurant was our favorite and the service was great.
This is a resort that allows locals to spend there weekends there. Come Friday night, anything that remotely looked like good service was gone. As the locals speak their language and they were served the rest of us were not. The line ups at the restaurants and buffets were INSANE. It was like being in a completely different world. I am used to going to resorts where the bartenders pour sambuca on the bar and light it on fire. In Venezuela the bar closed early so the bartender would fill our water bottles with liquor. Well at this resort, if they feel as though they do not want to serve you, they don't. You can be standing there for 15 minutes and its like you are non existant.
The service at the sports bar was pathetic. I was cut off ... YES CUT OFF! I like to drink tequila and it was not provided to me, but anyone else aound me who wanted it, no problem. If my husband ordered my drinks, I was served. It was ridiculous. One night, they told us they were out of tequila, therefore my husband went to the front desk and demanded we be served. After about 20 minutes of them telling us they were out of booze, my husband told them we were at an all inclusive with 6 bars (they wanted us to go to the casino and BUY IT!!!!) and they should make the effort, they did. We were sitting in the front lobby and they brought us a 40oz bottle of tequila (this was on day 6). Needless to say, we had a good night!
The pools and beach were suitable. No complaints.
Activities on and off the Resort/Hotel::
We ate at an italian restaurant in Juan Dolio. It was very expensive (70$ US) for my husband and I and trust me it was nothing to write home about. Don,t do it, it's not worth the expense, cause the food at the resort is not bad at all. The golf was well worth it. Our caddy was fabulous, knowledgeable and it was the first time in my golfing years that I pared most holes (he really was that good at directing me even with the language barrier!) We tipped him well!
My husband was offered prostitutes on a daily basis "Hey amigo. You want a girl" ARE YOU KIDDING ME???? The young girls did not look older than 14 years old were lined up at the door of the resort!!!!!
We were sold this resort as a HILTON!!!! Mr. Hilton would be embarrassed to have his name attached to this place given the situation it is currently in.
So as a final note, would I go back? ABSOLUTELY NOT! If you don't drink tequila, it may be a nice place for you. The weather was great, the food was good, the room just OK but some of the employees PATHETIC!
"The food made this trip a huge disappointment."
Robert on Jan 1, 2009 >
11 contribution(s) Canada
Visited on: Jan, 2009
277 people found this review helpful
First I'm not high maintenance nor do I have overly high expectations but good service consideration of culture and good manners go along way... which most staff have there
We got back yesterday from CCC in Juan Dolio the 4 star beachfront resort with 1.5 star FOOD... weather was beautiful, the beach was not overly crowded and cleaner than Veradero a very pretty place with a great location... the garbage they called FOOD they served us was consistantly tasteless and just not palate friendly...if this place was as diligent about its culinary choices and whats being served as they are about its appearance it would truly be a 4 star resort and well worth the $$ and trip returning+++ however this was just the worst food we've experienced on our 4th trip to the D.R they keep it looking good always cleaning tidying and washing things the entrance into the facility and most dining areas are clean the trip but the food made this a huge disappointment...chicken livers and onions for breakfast next to mashed Banana ad Black beans are you kidding me??