Paseo del Prado No.603, esq. a Dragones
(Old Havana Maps)
"expensive but nice"
Posted by: isaac on Aug 19, 2014
see all reviews
A meeting place for celebrities from Cuba's cultural and social life, the hotel was known in the 30s of the last century for its culinary delights and live performances by popular groups of the day, such as la Anacaona, the first Cuban all-women orchestra.
Saratoga official website
Share your experiences with others. Don't forget to send your review to Debbie by using an easy form.
" Quite Good but not 5 star"
Sarah Farrington on Jul 13, 2011 >
1 contribution(s) Bermuda
Visited on: Jul, 2011 | Business | Family and Kids
592 people found this review helpful
We really enjoyed the roof top pool and its panoramic views as well as the piano bar and the retro decor. Room sizes were also quite good. The hotel and rooms however were quite dusty and there was some mold in the hall ways. The towels in the rooms and the bath robes were very old and there were simply not enough towels especially given that the hotel aspires to be 5 star. The hotel is very conveniently located in old havana however suffers from a lot of street noise that sometimes kept me awake at night.
The room service menu was very limited and food was not 5 star quality. However, the hotel staff were always friendly and welcoming and the service was prompt.
"Too expensive for what you get"
vittorio ferrara on Apr 28, 2011 >
1 contribution(s) Dominican Republic
Visited on: Apr, 2011 | Leisure | With Spouse/Partner
679 people found this review helpful
The hotel is clean and beautifull bur really too expensive for the kind of rooms. The swimming pool area is expectacular.
"Great loctaion but poor service !"
xavier smekens on Nov 25, 2011 >
1 contribution(s) BELGIUM
Visited on: Nov, 2011 | Leisure | With Spouse/Partner
523 people found this review helpful
The Hotel has a great location but very very poor service from reception, always overbooked, needed 3O minutes to check after hours of waiting as rooms not available still at 4.30pm, same at check out.... Only one lift in service for the whole hotel made clients crazy queueing and no one to help or support excuse to give an explanation. Deluxe patio rooms very very noisy as locked windows since just above mezzanine or open with noise... and no oustide light for such rooms. No enough towels in bathroom...and bottle of water in bathroom is billed to your room as you expect to be free. Price of hotel is just exagerated, not a five stars at all, compared to other hotels where service is much better.
"Did I mention the swimming pool?"
Natalia Emelyanova on Jan 25, 2007 >
1 contribution(s) RUSSIAN FEDERATION
Visited on: Jan, 2007
7412 people found this review helpful
Location: Ideal for discovering Old Havana on foot.
Rooms: Well up to international standards.
Food: Better than expected.
Facilities: Superb roof top swimming pool.
Relaxing: Comfortable and quiet mezzinine bar.
Staff: Quietly competent.
Raoul: Quintessial concierge.
Overall: Did I mention the swimming pool?
"A swimming pool in the sky but not as friendly as you can expect in Cuba"
PASCAL CHAPIER on Feb 25, 2012 >
1 contribution(s) FRANCE
Visited on: Feb, 2012 | Leisure | With friend
527 people found this review helpful
One of the best high class hotel in town . Amazing view from the terrasse and a graet swimming pool from where you have a 240° view in La Havana
clean all facilities bed very confortable all tv channels
Restaurants and Bars:
Not crowed compared with other places however quite "cold" atmosphere and clearly the place u-you don't want to stay in la havana to have a drink !
Activities on and off the Resort/Hotel:
gym fully equiped with new equipment
"Saratoga a beautiful hotel"
Bernadette Brown on Mar 11, 2008 >
1 contribution(s) United Kingdom
Visited on: Mar, 2008
5376 people found this review helpful
My partner and i visited the Saratoga in May 2006, this was our 1st trip to Cuba. The Saratoga was beyond our expectations the hotel, rooms, staff were all excellent. Havana itself is a must see place, the people are so wonderful. I travel all over the world and stay in 5 star hotels but i have to say that this is probably one of the best. Bernie Brown
"One of the best hotels we have visited world wide."
Ed Sweeney on Feb 25, 2008 >
1 contribution(s) Canada
Visited on: Feb, 2008
5666 people found this review helpful
My wife and I (in our 60's) have stayed in many hotels worldwide through my business. We stayed here February 2007. This has to be in our top five we have stayed at in 40 years ov travel. Great for site seeing Old Havana by foot. We have visited Cub regularly since 1989. Bars, restaurant, staff, rooms pool excellentWe give it 5 stars. Will stay there again when next in Havana. Ed and Eileen Sweeney
Mike on May 8, 2008 >
1 contribution(s) Canada
Visited on: May, 2008
1654 people found this review helpful
really, truly, lovely ! we were simply delighted with our entire Havana experience ! GO THERE !!! and stay here HERE !!! the Hotel Saratoga. :-))
"Outstanding Hotel Staff"
Ray Minard on May 7, 2008 >
Visited on: May, 2008
1805 people found this review helpful
My partner and I stayed at the Saratoga, late April 2008 and loved it. The hotel was lovely, our room superb and the staff simply outstanding. You cannot beat the location. We will definitely return. Thank you to all of those who made our stay so pleasant.
Stan Sax on Oct 24, 2007 >
1 contribution(s) Panama
Visited on: Oct, 2007
7336 people found this review helpful
What a fabulous hotel. First class in every way.
Rooms (jnr. suites) are large, clean, well appointed and those on the front have amazing views.
Bathroom to-die-for. Huge, big bathtub, grand shower and so much space. Mattress was extremely comfortable and they even have a pillow menu. Pool is stunning, though they don't make mojitos up there.
Concierge and all staff professional and courteous.
The breakfast buffet is an array of delights to please everyone. Loved it so much, going back in a couple of months.