Calle José Martí y Lino Pérez, Trinidad, Sancti Spiritus, Cuba
Posted by: dominique on Apr 25, 2012
see all reviews
Situated in Trinidad, a small but impressive 16th century town and a UNESCO World Heritage Site, the 5-star Iberostar Grand Hotel Trinidad de Cuba guarantees couples and adults an extraordinary stay. The hotel with 40 rooms offers a luxurious and elegant atmosphere complemented by a wide range of facilities. Thanks to the fantastic location you will find it easy to get in touch with the local culture, cuisine and people.
For adults only (guests aged 15 and over)
Share your experiences with others. Don't forget to send your review to Debbie by using an easy form.
dominique on Apr 25, 2012 >
1 contribution(s) FRANCE, METROPOLITAN
Visited on: Apr, 2012 | Leisure | With Spouse/Partner
191 people found this review helpful
When you book only one night they put you on the front rooms which are extremely noisy.
peoploe yell in the street until 2 PM and there is no double windows
Joram Rozewicz on Mar 7, 2012 >
1 contribution(s) MONACO
Visited on: Feb, 2012 | Leisure | With friend
188 people found this review helpful
Fantatastic Service, Desk staff is really helpful and speaks even French ! Thank you Leo for your tremendous help.
Very good buffet breakfast, excellent room service. Only bad point: lousy coffee. But I do recommend the Hotel as probably one of the best in whole Cuba !
"Nice place, very bad attitude of reception"
DAVID CAVARERO on Jan 10, 2012 >
1 contribution(s) ITALY
Visited on: Jan, 2012 | Leisure | With Spouse/Partner
199 people found this review helpful
We have been asked more money because of a delay of 1h and 50 minute in the check out. Never happened to me in any hotel of the world. And I travel a lot. Also receptionist were very aggessive and unpleasant.
I feel not happy with iberostar and have doubt if using again it in the future. Asked me 10 cuc per hour more when I spent 600 cuc for 2 nights is out of nay commercial logic and it's offensive.
Furthermore the doorman said the wheel of our car was damaged. He said he would take care of it. after 20 mintues he gave me the key back saying the tyre was repaired. After a few hours it went down again. He had just inflated it and not reapired. and asked 10 CUC for it. Is this a 4 stars hotel or a bunch of bandit ?
"Top class hotel"
Alisa Zatonskikh on Nov 19, 2011 >
2 contribution(s) RUSSIAN FEDERATION
Visited on: Nov, 2011 | Leisure | With Spouse/Partner
218 people found this review helpful
I stayed in this hotel with my husband for just one night during two-week travel in Cuba. For all the vacation memories about this hotel are one of the most pleasant. Excellent staff, comfortable room, nice interior, great food and beautiful live music in the restaurant - it was not cheap, but worth its price. Excellent hotel for those who are not of limited means.
Fast and simple check-in, full and clear information about hotel services at the arrival, friendly receptionist.
Nice room, semi-antique style furniture in perfect condition, up-to-date technics (TV and ipod docking station), large bathroom.
Restaurants and Bars:
Dinner in the hotel restaurant is a buffet with not so large choice of the main courses a la carte. Price of dinner is 35 CUC (convertible pesos) per person, but for the hotel guests there is a 10 percent discount. Very beautiful live duet - woman-singer and man-singer with guitar. Excellent staff.
"Cool hotel in a hot town"
Ricky on Apr 9, 2011 >
2 contribution(s) Jamaica
Visited on: Apr, 2011 | Leisure | With Spouse/Partner
303 people found this review helpful
Great hotel. After a while of roughing it a bit, it was marvelous to step into this luxurious, comfortable and comforting hotel during our honeymoon trip. We were given a beautiful large room with huge bed and bathroom and access onto the outdoor terrace from which we could view what seemed to be a spontaneous carnival outside complete with spontaneous rain storm. Staff were very helpful in giving me a connection for my sleep apnea machine. Great looking restaurant with fine menu - but pricey. Trinidad is a fantastic place to visit - but the heat was scorching. To know you had a cool hotel to return to intensified our enjoyment of this colonial gem of a town. And the hotel itself, while maintaining a high international standard - was careful to protect its conlonial Cuban atmosphere - with fountain in the lobby, potted palms, Cuban paintings and more. I would definitely return. Truth is you could stay in one of the many casa particulars in Trinidad - but we wanted to spoil ourselves, asd this place fit the bill.
"The best hotel in Cuba"
jotabe on Aug 26, 2009 >
1 contribution(s) Spain
Visited on: Aug, 2009
956 people found this review helpful
We traveled around Cuba for 20 days in August 2009. During this time we stayed in 9 different hotels. This was the best in treatment, rooms, food, facilities and building...free internet! Unbeatable.
Angel Jiménez on Aug 20, 2009 >
1 contribution(s) Spain
Visited on: Aug, 2009
893 people found this review helpful
An extraordinary and surprising hotel, that you would never except to find in a small place like Trinidad. A small 5 star hotel with an incredible level of client care with really good food and buffet. In conclusion I would say that it was an excellent surprise and one of the best hotels I have ever stayed in.
Susana on Mar 1, 2009 >
1 contribution(s) Cuba
Visited on: Mar, 2009
1759 people found this review helpful
We stayed at this beautiful hotel last month. It is without a doubt the best hotel we've ever stayed at in Cuba. It has loads of charm, the food is splendid and the employees extremely kind. The truth is that we loved it!!!
(Translated from Spanish)
"Beautiful 5-star hotel"
Julio on Dec 24, 2008 >
6 contribution(s) Spain
Visited on: Dec, 2008
1574 people found this review helpful
I stayed at this hotel in May 2008. It is really one of the best you can find in Cuba. The hotel is beautiful and has an excellent location, as well as great rooms. Breakfast is a bit dodgy, as there is no cook there to prepare an omellette or fried egg for you. They have to go prepare it in the kitchen and it takes too long. An unfortunate little detail.
(Translated from an original in Spanish)
Posted by: Richard Verville
on Feb 9, 2008 >
1 contribution(s) Canada
Visited on: Feb, 2008
3028 people found this review helpful
I was at Ancon in January 2008 and desperately looking for a place that I could hook my portable pc to Internet. I talked to Hugo at Ibrerio Star and he said they were soon to have wireless access. When that happens can someone let me know ? I have not found anyplace I can hook up my pc. All the near by hotel have a station with no much on it and for example, I had some text attachment files in hotmail I could not even open to see them. Also needed a taxi at late at night and the people at the front desk were very nice to set that up for me even if I was not staying there. Richard