Calle Calzada no. 110, esq. a Ave. de los Presidentes, Vedado, Havana, Cuba
"Clean and pleasant hotel"
Posted by: Hans H. Siegrist on May 27, 2012
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Hotel Presidente stands its 10 floors of history with its peculiar vermilion and beige colour in the famous Vedado neighbourhood, facing Malecon seaside promenade.
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BEGOĐA on Jun 13, 2008 >
1 contribution(s) Spain
Visited on: Jun, 2008
1841 people found this review helpful
Hello boys!!! I have just arrived from Cuba, it is a wonderful place... I just have to say that I don't have words to describe it and without doubt I will come back next year and also to the Presidente, in this hotel we have being treated as queens and the service is wonderful, I recommend it to everyone and it is not expensive, is more cheap than others and it has charm, really is incredible, I recommend it! Say hello to all cubans, you are wonderful. Thanks a lot.
Carmen Faxas Garcia on Aug 22, 2008 >
1 contribution(s) Cuba
Visited on: Aug, 2008
889 people found this review helpful
This hotel is really charming, with all the amenities to have a great vacation. It is well located, with many interesting places to visit close by. A few years ago my husband and I worked as musicians at the piano bar, which was also great. For work reasons, we now live in Spain, but every time we go to Cuba we go to the elegant lobby of this hotel to enjoy a few mojitos or daiquiris. Greetings to Don Pepe, and to my daughter Mioara who arrived to the hotel today. Hugs to Carmen and Ernesto.
"I felt between friends"
Posted by: Jesus
on Sep 12, 2008 >
1 contribution(s) Spain
Visited on: Sep, 2008
1998 people found this review helpful
The staff that works there is wonderful. They make me felt as if I were at home. The feeling at the cafeteria, lobby, swimming pool, terrace is super. For sure I am coming back to Havana that is a nice city and of course to the Presidente. Thanks for everything.
Posted by: Pedro
on Jan 23, 2009 >
1 contribution(s) BRAZIL
Visited on: Jan, 2009
543 people found this review helpful
Estimados amigos, Sou brasileno y necesito hablar con mi hermana que se encuentra en su hotel. El nombre es Sandra Buttenbender Prass, que se encuentra con mas tres amigas. Favor solicitar que me llame por telefono cuando posible. Mi telefono es (+55)(51) 9104-3646. Muchas gracias por su atencion. Saludos Cordiales Pedro Buttenbender
manrique on Jun 15, 2009 >
1 contribution(s) Spain
Visited on: Jun, 2009
1200 people found this review helpful
Everything really good and the staff excellent
"Very nice stay"
MARINA CERESER on Mar 27, 2011 >
1 contribution(s) ITALY
Visited on: Mar, 2011 | Leisure | With Spouse/Partner
337 people found this review helpful
We were at Hotel Presdiente for 4 nights :very nice accomodation, not far from the old Havana. The personnel of the hotel were very kind and available.
CADECA inside the Hotel.
"Front Desk Failure"
Posted by: Marshall Beggs
on Apr 28, 2011 >
2 contribution(s) Canada
Visited on: Apr, 2011 | Business | Solo
301 people found this review helpful
What a hassle. I reserved this place from the standard CubaHotelReservations site with my visa for an elderly lady whose first time it was in Cuba. Before she arrived, I decided to show up in person to make sure everything was OK, just in case. Good thing I did. It turns out that not only is there no reservation, but the hotel is booked and that my friend would have to make other plans at the last minute. The lady at the desk was extremely rude and completley unhelpful, actually telling me "it's not my problem..."
Since I still had two days paid for aside from the one that was wasted, I was told to come back and talk to the reservations staff at the hotel as confirming reservations is apparently too complicated a task for regular front desk staff here.
So I wasted my evening waiting for my friend to arrive, taking her to a new hotel and checked her in. Then I show up the next morning and waste another hour waiting for the "reservation staff" to confirm my booking. They fail and tell me to call back later. Great.
Sometime that afternoon I call and they say that they found the reservation and everything checks out for the next two days and that they would refund the money for the first day. Great... or not.
I find out later that after my friend checked in, the desk staff continued to harass her, calling her room and claiming that she need to COME DOWN AND PAY!?!?! Only after several trips down to the lobby and several phone calls did they finally figure things out.
And I am still waiting for my refund.
A nice enough hotel... little to far from the center, but what a bunch of WORTHLESS, RUDE, INCOMPETENT FAILURES who work at the reservations and the front desk. It's a shame, because the place has potential to be a relaxing place to stay. This is the first negative review I have ever written about a hotel in Cuba. I am not one of those anal schmucks who expects the sun and moon for under 100 dollars... but this was ridiculous.
Restaurants and Bars:
"I had a most enjoyable stay at the Hotel Presidente."
Kathryn Roberts on Aug 16, 2011 >
1 contribution(s) Bahamas
Visited on: Jul, 2011 | Leisure | Solo
276 people found this review helpful
I found all staff and accommodations excellent. All staff was very helpful with any questions. My maid, Clara, was especially kind and considerate...writing me a note each day about enjoying my stay. The breakfasts were more than adequate and varied and the other meals I ate at the Hotel were also quite good. I would certainly recommend the Hotel Presidente to my friends.
renato vaia on Sep 1, 2011 >
2 contribution(s) ITALY
Visited on: Sep, 2011 | Leisure | Solo
269 people found this review helpful
hotel da evitare a l'havana, molte cose non vanno, struttura fatiscente, camera sporca, puzza di muffa, aria condizionata che non funziona, assenza di frigobar (contrariamente a quanto asserito al momento della prenotazione), colazione pessima, 4 pc destinati ad internet con 2 per˛ fuori uso, code lunghissime anche solo per consultare la propria posta elettronica, la vendita solo di schede di 60 minuti per lucrare la differenza.... insomma, moltissima insoddisfazione (sono fuggito dopo solo un giorno) e l'impressione davvero forte che cerchino solo di scucirti denaro per qualsiasi cosa....
consiglio spassionato da parte di un viaggiatore che si sposta spesso... questo hotel Ŕ lontano persino dagli standard di cuba, evitatelo...
Posted by: Estela Orosz
on Mar 27, 2012 >
1 contribution(s) United States of America
Visited on: Mar, 2012 | Leisure | Family and Kids
235 people found this review helpful
The experience overall was good. We had reserved 2 rooms (1 for kids & 1 for my husband & I). Our shower needed repair and we reported everyday from the time we checked in, finally on the 5th day maintenance came and looked at it but could not fix it. We ended up showering in our kids room.
The wait staff in the breakfast/dinner dining were not very friendly. Also, we had our dinner included in our package and I asked when we checked in and was told only breakfast was included. After 4 or 5 days the front desk mentioned to me that our dinner was included.
614 & 619