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Spa Montego Bay & Grand Palladium Jamaica
All Inclusive - 540 Rooms
Address - Paradise Crescent, Montego Bay, Jamaica
Location - Beach
Distance to airport - 25 minutes
Reviews posted on this page - 5 review(s)
Spa Montego Bay & Grand Palladium Jamaica Reviews
Spa Montego Bay & Grand Palladium Jamaica Pictures and Information
Spa Montego Bay & Grand Palladium Jamaica Montego Bay Jamaica
Description: The Grand Palladium Jamaica Resort & Spa complex is set on the Jamaican coast, bathed by the gentle turquoise waters of a small bay on a privileged area of the coastline. The modern design and luxury facilities of a first class Grand Palladium Jamaica Resort & Spa are in perfect harmony with the attractive natural surroundings characterized by the turquoise blue sea and the relief of the landscape

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Spa Montego Bay & Grand Palladium Jamaica score on Debbie’s
2.0
Score from
5 review(s)
Reviews posted
Spa Montego Bay & Grand Palladium Jamaica

Spa Montego Bay & Grand Palladium Jamaica: Spa Montego Bay & Grand Palladium Jamaica Reviews
Total User's Score 2.0 By Occasion... By Traveller Type...
Based on 5 reviews
Excellent 1
Very good 0
Average 0
Poor 1
Terrible 3
Business 1
Leisure 4
Family 2
With Group 1
With Spouse/Partner 2
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Book in advance? No room on arrival.
Spa Montego Bay & Grand Palladium Jamaica
User Rating:  
Jamie >  1 contribution(s) United States of America
Feb, 2010 | Leisure | With Spouse/Partner
2 people found this review helpful
The Grand Palladium overbooked its hotel by at least 300 rooms for the Presidents Week (February 12 - 21). Our trip had been booked, confirmed and PAID FOR months in advance and two days before we were scheduled to leave, Travelocity called to notify us that we could not stay at the Grand Palladium. No one from the hotel ever contacted us and not so much as a form letter of apology was issued on their behalf. We met countless other people in the same situation including a wedding party who was forced to relocate without notice. Despicable.

What was supposed to be a relaxing time away was a maddening week of trying to deal with Travelocity and our new hotel site to secure a comparable package that was purchased month before. The hotel should be ashamed that they assumed no responsibility whatsoever, despite happily accepting our $3400 prepayment. You should only consider booking here if you have thousands of dollars to throw away.
Your Arrival
We heard countless stories of other people who were turned away.
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Not a fan of this resort
Spa Montego Bay & Grand Palladium Jamaica
User Rating:  
Susan >  1 contribution(s) Canada
Feb, 2010 | Leisure | With Group
3 people found this review helpful
First let me say that we've been to quite a few resorts over the years probably two or three trips a years over the last 7or8 years and this was the biggest disappointment of all. There was 12 of travelling together and for 2 couples their first trip like this.
Your Arrival
Arrival went smoothly even though no one meet us off of the bus.We travel often so we knew what to do.
Rooms
The rooms where beautiful with everyone getting oceanview.The cleaning crew was very good and friendly.
Restaurants and Bars
Here's where are problem's began. My husband got food poisoning the first day there and was very sick for two days. The hotel manager said it wasn't the hotel it was from the airplane food but offered to send the nurse up to check on him for $150. I was also sick a few days later vomiting but not as bad as him. We tried to be very carful after that but we found that the food wasn't kept as hot as it should have been. Even food brought out from the kitchen wasn't hot at the buffet. The food at the ala cartes was much better.
Beach/Pools/Grounds
The pool was huge and beautiful lots of shade if you wanted it. We were disappointed in the beach as there really isn't one unless you went over the sunset cove.
Other Comments
Over all we had a pretty good holiday as there was 12 of us. Some of the couples did zip lining and loved it. We did a trip to DunnRiver Falls which was great and a trip over to Negril Beach which was beautiful. The Jamaican's are friendly and helpful. Wouldn't take my teenagers to Jamaica because every where you go people are trying to sell drugs.
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Avoid this hotel
Spa Montego Bay & Grand Palladium Jamaica
User Rating:  
Victoria >  1 contribution(s) United States of America
Feb, 2010 | Leisure | Family
3 people found this review helpful
We were one the 400 rooms that were NOT overbooked for President's Week. I traveled with my husband and 11 year old daughter. We travel about 3 times a year to Mexico and the Caribbean.
Your Arrival
The trip from the airport takes about 35 minutes. We arrived around 3 PM and received our room right away. We received welcome drinks in the beautiful lobby.
Rooms
We had booked a one bedroom suite. The rooms are spacious and beautiful. Just don't go out on the balcony. Our room faced a very busy and noisy road. There were only 2 towels for 3 people. One remote to be shared by 2 televisions (which were fuzzy at best) and the safe was broke. We had an ironing board, but no iron.
Restaurants and Bars
There was at least a one hour wait for all of the a la carte restaurants. Service was attentive, but very slow. The food was mediocre to ok. My favorites were the Asian and Indian. The buffet seating took about 10-15 minutes. Even when there were many empty tables. The service was very poor. Most mornings it was difficult to get coffee. They were either out of coffee or coffee cups. The bar at the pool was always packed and it was difficult to get a drink.
Beach/Pools/Grounds
The grounds are beautiful. The pool is huge, but poorly planned out. All the shade huts are on one side. The bathroom, towels and bar are on the other side and it is quite a walk. The beaches are probably the worst I have seen. If you are looking for a great beach, you won't find it here.
Activities on and off the Resort/Hotel
We did not go on any trips because we have been to Jamaica before. There is great scuba diving provided at an extra cost by Scuba Caribe.
Other Comments
My recommendation is to avoid this hotel. The service is very poor and hotel management is rude. Spend your money elsewhere.
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overbooked reservation
Spa Montego Bay & Grand Palladium Jamaica
User Rating:  
JoEllen >  1 contribution(s) United States of America
Nov, 2009 | Leisure | With Spouse/Partner
3 people found this review helpful
Although we had been at this hotel in November and loved it, we had problems when we rebooked for Feb. We decided to celebrate our 25th anniversary adn go for the couples bungalow. Package booked thru Expedia. Confirmations on hotel received and final confirmation on entire trip rec'd on Wed (2/10). On Thursday we rec'd a phone call indicating hotel had overbooked and to call them immediately. Expedia's loding department indicated hotel booked (first count) 70 guest, provided ONE choice of which we denied because we wanted what we paid for. Bottom line entire 25th anniversary trip was cancelled to the neglect of this hotel and Expedia
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Best time ever, just booked it again.
Spa Montego Bay & Grand Palladium Jamaica
User Rating:  
Michele >  1 contribution(s) Canada
Mar, 2009 | Business | Family
2 people found this review helpful
I can't believe these people writing negative reviews stayed at the same resort as us, because we thought it was so great we just booked it again last night. We are going again for March Break. Same price as last year. $4200 family of four, direct flight Northwest Airlines. Through Expedia.
Your Arrival
We got picked up by private transfer service. Clives travel. $180 return trip. A little pricey, but you have the car all to yourselves, no stopping to drop anyone off, cold beers waiting for you, and a driver that seconds as a tour guide. He took us to get more Red Stripes and coconut drinks and coconut candy. Trip took 40 min. from the airport. Interesting views made it seem like 5 minutes.
Rooms
Stunning rooms and views. Emailed a week prior requesting oceanview, 3rd floor and need the pool. Got all three.
Restaurants and Bars
Best food out of any resort. I mean buffet is buffet, but the a la carte restaurants were top notch.Great food, great service. Little bit of a wait, but your on vacation.
Beach/Pools/Grounds
Pool beautiful and large. Lots to do around the pool. Played lots of beach volleyball, and of course the swim-up bar.Nice beaches, especially sunset where you can snorkel, paddle boat, and eat from a beach grill.
Activities on and off the Resort/Hotel
Evening entertainment is really the only thing that is a little average. Although the Infinity bar upstairs always had a local live band, which we enjoyed, and the bartenders were quite entertaining. Also the steel drum show was really good.
Other Comments
We have been to Rui, Sandals, etc. and this was our favourite. That is why we are pumped to return. I thinking it has only gotten better, as we went very early after opening. If your not a major complainer, you'll love it.
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