Zona Hotelera Sur Km. 11.5, Mismaloya 48300, Mexico
"it was a great place"
Posted by: matt on Nov 14, 2014
see all reviews
Discover nature's own sanctuary in gorgeous Barcelo Puerto Vallarta, a few minutes south of downtown Puerto Vallarta.
Share your experiences with others. Don't forget to send your review to Debbie by using an easy form.
Lourdes on Mar 28, 2010 >
1 contribution(s) United States of America
Visited on: Mar, 2010 | Leisure | Family and Kids
258 people found this review helpful
I implore everyone who is reading this, especially any travel agents to please at this time do not book any reservations at Barcelo La Jolla de Mismaloya unless you want to be extremely ill or end up in the hospital like my family member. All I can say is that a majority of the guests at hotel were complaining about being sick with vomit, diarrhea, chills, fever bug bites. Three days were spent being violently ill and hospitilized. That left us with 1/2 day we spent by pool when we arrived and one day to travel home. Hospital bill cost more than our trip. Please stay away from this resort. I've been to Puerto Vallarta many times, usually in the newer part and had great experiences with food etc. But this resort is a complete nightmare.
My arrival was fine, but not the nicest resort I've been to.
Beautiful rooms with great view. We got to enjoy the view since we were stuck unside from being sick and trying to recover.
Restaurants and Bars:
Breakfast was the best.
Small private beach, nice pool, but people around pool area vomiting.
Activities on and off the Resort/Hotel:
Didn't get to do any activities.
"Not quite executive"
Jim on Apr 25, 2012 >
1 contribution(s) Canada
Visited on: Apr, 2012 | Leisure | Solo
189 people found this review helpful
Just returned from two weeks at the Barcelo Premium.
In summary, the property was good value for this shoulder season. (Mexican tourists outnumbered the gringos) But, I would not pay the high season price.
The property is located in a small cove too far south of PV on a slow coastal road. The last brand name south of PV.
It might not matter if this was a full resort. But, it is a small property. The beach in front of the hotel is narrow and disappears at extreme high tide.
Moreover, the southern location makes it inconvenient for tours that leave downtown early in the morning. And, the buses stop running at 10pm.
On the other hand, you could spend a day exploring the network of small roads and tracks on the hillside. Bring a pair of binoculars in the early morning for the many feathered friends.
On the plus side, the rooms are suites with two sitting rooms and two HDTV. The bathroom (mine had no tub) is executive class with many good design features. Good lighting and no shortage of electrical outlets. The balcony is of a good size able to seat several people.
The ocean breeze keeps the hotel cool. Never had to use air-condition.
The outstanding feature was the food. It was surprisingly good in the buffet. That said, they did not seem to be able to do the roast right. It was either overcooked or undercooked. Moreover, the fish (probably local) was not up to standard.
Fortunately, the hotel restaurants are quite decent.
Areas of improvement include the theater entertainment. The dancers and singers gave their 100% but were crippled by the poor lighting and limited choreography.
Don't know if this is typical of Mexico. I was very disappointed in the spotty service and poor cleanliness in the buffet. The buffet officially opens at 0730. But one morning napkins and coffee wasn't ready at 0800. Check the stacked plates carefully for smudges and huge dirt specks.
P.S. There are mosquitoes in the pool area by the shady areas. There's a bad sand fly problem near the end of the public beach. Beware.
In conclusion, I would rate the hotel overall 4/5 if the beach wasn't an issue. As a premium experience, my stay was let down by the service, cleanliness and pest problems.
"it was a great place"
matt on Nov 14, 2014 >
1 contribution(s) GERMANY
Visited on: Sep, 2014 | Leisure | Solo
3 people found this review helpful
If I had listened to the reviews, I would probably not have had the opportunity of having my own experience here and to be honest, it was all fun for me. I have been to many all inclusive hotels not just in Mexico but also in Cuba and I can say that this is one of the best I have had, couldn’t have asked for anything better. I had a room on the 6th floor, very nice and big room with a beautiful pool view so nothing was bad about that. The place is a bit far from town as you need a bus to get to the own but it doesn’t cost that much so I am cool with it. The room and entire surrounding was clean, nice clean sheets, firm bed and soft pillows with functional bathrooms. There really isn’t any beach here but that wasn’t a problem for me, I am not really a beach person so the pool was quite enough for me. Swimming at the pool at night was calming because it looked more gorgeous at that time of the day. The pool bar was great and they had enough drinks to go round as many times as you wanted. I only had issue of quality when it came to drinks, every resort should know that quality is appreciated all the time. I loved the Italian and Spanish restaurants; they were the best for me. The buffet was great, I had no complaints.