Address - Jose Clemente Orozco S/N | Int. 10 Zona Hotelera Norte, Puerto Vallarta 48333, Mexico
Location - Beach
Distance to airport - 10 minutes
Reviews posted on this page - 2 review(s)
Description: Canto del Sol guests have unbridled access to everything the region is famous for: an architectural heritage spanning centuries and the natural grandeur of the sparkling Pacific set against the rugged Sierra Cuale mountains.
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Well for the price we paid we were pleased with our vacation. Paid just over $700 (Air Canada Vacations, expect nothing but beverage on flight or pay) it was the start of rainy season and it sure did rain! The staff are wonderful, great service, drinks and food. Breakfast was great and once I discovered the bacon that was kept in behind I really enjoyed the fresh juice, pastries and eggs.
Many Mexican families were vacationing so the pool was packed and the beach is not comparable to the Carribean's smaller island or Cuba, Punta Cana, etc. But we knew this having been to this part of Mexico before. We found they were trying to enforce the smoking rule and appreciated that.
Overall good experience or vacation.......also computers (internet) available, complimentary in Guest Service Office (down the hall)that was a bonus. Time shares are also sold so you will be approached........
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Positively speaking the resort is with the standard of the 3 stars and plus.
Unfortunately the Management ignores the non smokers rights.
We had a very comfortable room #306 nicely equipped partially good ocean view.
Arriving on the 16 January entering the room. it was horrible..
THE SMELL OF SMOKE WE CAN NOT describe.
Some maintenance person spread something which camouflaged the cigarette smoke smell and added some other unpleasant odor.
After several complains the answer is 'the guests are not supposed to smoke in the rooms" but the balconies OK. Well who can enforce this rule.
Conclusion, the cigarette or cigar smoke infiltrate into the neighboring rooms. the air conditioner units are interconnected and you can enjoy your neighbors stench. Do not use it!!
We consulted the issue with several officials, but we don't think They will do anything in the near future.
We suggested segregated section for smokers and non smokers accommodations.Plenty enough to mingle with the smokers around the pool and bars area.
Finlay arriving home our lungs slowly cleared out.
Very unfortunate this situation because the resort is lovely good service all around.
Too bad I can not recommend to any one who takes seriously "THE SMOKING KILLS"
Your Arrival
16 January 2010
Rooms
306
Restaurants and Bars
GOOD
Beach/Pools/Grounds
beach non Pools good but crudy graunds well kept but croudy
Activities on and off the Resort/Hotel
Ecceptable
Other Comments
Segregation smokers rooms and non smokers room long over due
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