Grand Mayan Riviera Maya Reviews

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Grand Mayan Riviera Maya  

Km 48 Carretera Federal | Cancun, Playa del Carmen 77710, Mexico

"Grand Mayan experience"
Posted by: Emily  on Oct 5, 2015
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Grand Mayan Riviera Maya Reviews
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Grand Mayan Riviera Maya Mayan Riviera Mexico

of 74 Hotels in Mayan Riviera

User rating 3.0

Based on 1 reviews

Grand Mayan Riviera Maya Information

Stroll the fine white sands of Riviera Maya, near Cancun, and enjoy an exclusive, luxurious vacation at The Grand Mayan Riviera Maya luxury resort. Riviera Maya is an intriguing mixture of an ancient history and natural tropical beauty.

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Grand Mayan Riviera Maya Reviews

Grand Mayan Riviera Maya Review: 3.0 of 5 1 reviews
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"Grand Mayan experience"

Grand Mayan Riviera Maya
User Rating:  Grand Mayan Riviera Maya Review: 3.0 of 5

Posted by:  Emily  on Oct 5, 2015  >  1 contribution(s) United States of America
Visited on: May, 2015 | Business | Family and Kids
20 people found this review helpful

My husband and I traveled to the Grand Mayan Resort in may, 2015 for a
week's vacation. We were asked to attend a breakfast the next morning, "to
acquaint us with the property". Unfortunately we said "yes." We had no
intention of buying a Timeshare and made that perfectly clear To VIDA. From
9:15 A.M. to 5:00P.M., the VIDA representatives were twisting our arms to
buy into a Private Residence Club,which the representatives assured us was
different than a timeshare. Indeed, it was just another name for a
Timeshare The information we received was confusing and misleading. We
purchased into the Bliss Resort, thinking our condo would be located at the
Grand Mayan near the Water Park and Beach. The contract we signed stated
we were buying property in Puerto Vallarta. The representative assured us
we were buying into the VIDA family, claiming that we could use any Bliss
Property. Well, some of the properties had not been built yet, or were in
the process of being built. We were pressured for 8 hours. Every time we
attempted to leave the table, one of 5 individuals (four at one time at one
point) would offer us another week for free or almost free. We eventually
signed to purchase. Once we returned home and were able to research the
company, we found that we bought into a TimeShare which was basically
worthless. Within two weeks, we were ready to cancel the contract, but the
5 day "grace period" had expired. We began researching our options to
cancel the contract. Both my husband and I were questioning our decision
making by then,and were afraid of making a poor choice in selecting an
attorney to represent us in Mexico. I interviewed a number of attorneys
both in the States and in Mexico. We surveyed blogs and web sites and read
dozens of stories about people who like us, were sold a bag of lies and
misrepresentations. Mexican Timeshare Solutions located in Mexico was
chosen to represent us. We had many questions. How many cases had they lost? How long does this
process take? AND--do we only pay when our contract is cancelled? They
answered every question. We took a leap of faith and crossed our fingers.
Our representative was Ricardo Lasko. We
promptly cancelled our credit card and made a complaint against VIDA for
fraud. Our credit card was reimbursed the downpayment we made to VIDA. I was
very afraid this would effect our credit. It didn't. In september, we
received a short letter from VIDA, stating our contract was cancelled. We
followed up the next day with VIDA Customer Service and they confirmed that
the contract was cancelled and we owed them nothing. Several days later, we
received an email from MTS with a request for payment for their
services, as per their contract with us. We gladly paid for

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