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 Oasis Cancun —   Grand Oasis Cancun — Location: Beachfront - 20 minutes from Cancun International Airport All-inclusive - 960 rooms (Includes 5 Hotels) Oasis Cancun guests receive access to service & facilities of sister hotels Oasis Viva Beach, Oasis America, and Oasis Palm Beach - 4 buffet restaurants and 7 à la carte restaurants - 14 bars including Beach bar, Swim-up bar - Washing machine  ~ Reviews posted on this page — 6 — Oasis Cancun Reviews — Grand Oasis Cancun Reviews  ~ Mexico Resort Reviews Index
 ~ Mexico Travel Forum 
Have you stayed at this resort? Share your vacation experiences with others.Don't forget to send Debbie your review or use this Quick Review Form |
| Grand Oasis Cancun | Michele and Mark ~ Stafford VA. USA |
Hi All Traveler’s!
I wanted to post a review for Grand Oasis Cancun….thus far, the hotel gets mixed in with Oasis Cancun which is the property shared with the Grand. I believe that the Grand deserves its own review. Oasis often gets really bad reviews and most don’t understand that this is a large resort with 5 buildings. Oasis has some and Grand has the others!
We traveled end of March 2008 at the end of spring break…we still had lots of breakers but for the most part, staying at the Grand allows you the affordability of the upgraded area and less drama from the breakers!
| Grand Oasis Cancun | Concerned Parent |
Good morning, I wanted to email as a concerned parent. My son (21) just returned from Cancun and stayed at the Grand Oasis. The resort was beautiful and food was overall good. This was an all inclusive trip.
He had gone with 7 friends. The part that concerned me was the bar - he had advised me that the bartenders really abused their position with these young men and other young people. After 2 drinks, I was told the bartender didn't give them the time of day anymore - they had to tip in order to receive anymore drinks. My son, being confused offered a dollar US (were from Canada) and that wasn't enough for the bartender
therefore if any of the boys wanted to drink - it was quite expensive.
Also advised of how the Security Guards seemed to be looking for confrontations and if tipped they would look the other way. I hope this message gets out to other parents who's teenage children plan to attend. Perhaps Cuba is the better alternative. My son and his friends spent unneccesary money for an all inclusive resort and were afraid to notify anyone. This is poor practise on the resorts behalf...If they want continued travellers maybe they need to review their staffs ethical practises. I am a frequent Dominican Traveller and heard stories about Mexico and was worried about this trip. This simply answered my concerns of why I would never travel to Mexico nor encourage anyone else.
| Oasis Cancun | Brooke |
My sister and I returned from a one week vacation at the Oasis Cancun April 22 2008. I am 22 and my sister is 27 and pregnant. Like others, we were worried when we read some reviews that had been posted on the internet regarding this resort. However, we were pleasently surprised with the Oasis Cancun with the exception of a few minor areas.
RECEPTION/CHECKING IN - You are not able to check into your room until 3pm. We arrived early to the hotel (11am) so we left our luggage with the bell boy at the front of the hotel and explored. We had full access to the facilities at this time; thus, you could swim, eat etc. We found the reception desk to be not helpful MOST of the time. It seemed like they liked to "pass the buck" onto others and no one would give you a straight answer about anything. However, with persistance, you will get what you need/want. We both got internet cards for $5 american for 30 minutes. The safe is $12 for the week, payable when you checkout. We did not get given a towel card when we arrived; however, we brought our own towels as we felt that it would be easier to identify our own on our chairs rather than the blue or yellow ones that everyone has.
GROUNDS - The resort and grounds are amazing. This is a very clean resort that has everything you could ever need or want.
POOL - The pool is very nice and clean. There is a man in the pool contantly cleaning. It is nice a big so you are not crowded and it is nice and warm.
ROOMS - The rooms are a bit small. We didnt stay in our room much (only to sleep at night) so it was perfect for us. The bathroom is a very good size. The room was very clean. Unlike other complaints i have read, the air conditioning in our room works, the tv worked, and we had hot water ALWAYS.
FOOD - Both my sister and I are very picky eaters. The food was very good. Since my sister is pregnant we had to insure she was eating safe, healthy food and there were no issues whats so ever at this resort. There were 8 restaurants (i think??) that you could choose from at each meal. Our favorite was Dos Lunas where you could get eggs, bacon, hashbrowns, waffels, pancakes, and fruit in the morning. For lunch they had pizza and soup etc and for dinner they had lasangas and fish. We also enjoyed the Thai/ Sushi restaurant. The atmosphere in the restaurants is really nice and the waitors are all very kind. The buffets were.....OK. I will leave it at that. The waits to get into the restaurants were not bad at all. The max time we waited was 30 minutes.
TIPPING - You feel no pressure what so ever to tip at this resort. Obviously it is appreciated; yet there was not any solicitating for tips. We did tend to tip various waitors $1 - $2 at meals.
NOISE - This resort is definitly geared towards a younger crowd. We were expecting this. Some nights it could get quite loud in the hotel. We were very glad that we were on floor 5 and i definitly recommend that you avoid rooms on the lower level. At night time the lower level is very loud. We were not bothered as much when we were woken up by screaming drunk people, but some may.
ENTERTAINMENT - The entertainment, when running, was pretty good. They only have entertainment a few nights of the week ( i believe its mon, tues, wed). Thursday is the foam party which they charge $30 to get in to. I guess if you are a Grand Oasis person you get in for free?? This is what i heard prior to going on the vacation yet i never heard them announcing that.
OASIS CANCUN VS. GRAND OASIS CANCUN - One of our first observations about the hotel was how we felt that Grand Oasis Cancun people got ripped off. The prices of the Grand Oasis is considerably alot more money. The only difference my sister and I noticed was the building (some grand oasis people will stay in the pyramid, others will stay in the same buildings and oasis cancun people). So if your not one of the lucky ones staying in the pyramid, you are in one of the two long rectangular buildings faceing the ocean. Another differance was the availabliliy of two more restaurants that the Oasis Cancun people can not go too. Other than that, i did not notice much difference between the two.
Other than what i listed above, i recommend you plan to communicate with people back home through internet as much as possible. Apparently to call Canada from our room was $4 a minute. You can buy calling cards across the street at a local store and use the payphones to call home (payphones are off resort property by the road).
Also, taking the bus into town is safe and fun. It was $1 for a bus ride. The buses drive past the hotel every 5 minutes and go downtown where all the clubs are located and a flea market. The flae market has typical tourtist items for purchase but it is interesting to see how buisness takes place in the Mexican culture.
Overall, we had an amazing time. I would definitly go back to this resort again. It is for younger people and would suggest it for those who are 35 and under. There were older people and families there. It didnt seem like the resort offered much for children. If you are older and dont mind roudy, drunk, young people, then you too could go to this resort. It definitly lives up to the 4 stars and is the best resort i have gone to thus far in my travels. Dont be worried by what you read in other reviews!!
| Oasis Cancun | Cathy ~ Brampton, Onatario |
we just got back from a one week vacation in cancun. we were there with our two kids ages 6 and 10. we stayed at the oasis cancun, we had a great week the weather was hot every day. the resort area is very large but it was beautiful. nice well landscaped grounds,very large pool area,the rooms were very clean,the bathrooms very clean, the food was great many choices to choose from. the steakhouse very good, the italian very good as well,and breakfast was always good,there were pancakes every morning,bacon,sausage,hashbrowns,variety of fruit,omelet station,fresh squeezed juices, to many things to mention.we flew in from toronto with sunwing we had a great flight it was on time,for we had one bad experiance with sunwing a couple of years ago.we arrived on time customs and baggage claim was quick,our check in was also quick at the hotel. we were there the week of the march break,and let me tell you it was very busy with all the high schools and colleges on break, it was very pretty loud but they never bothered the hotel guests. i will definatly go back to this resort,but certainly not at march break next time.beach is very nice but the waves are very huge for it was very windy the last few days.entertainment(nightly) that is what they lack no nightly shows except for at the grand oasis,but you have to pay to see the show which i think is wrong.check out was quick,our flight did not leave until 7:30pm but they could not offer us a room to shower for they were over booked. other than that we had a great time,place is amazing, and i would rate it as a 4-4.5 star.....
| Oasis Cancun | Jeff ~ Whitby Ontario |
What can i say about our trip to the 4star Oasis Cancun.... apart from the 3.5+hrs in line to check in (due to lack of staff and organization), the hotel washrooms were not even close to being fit for a third world country, the nightly yelling and screaming of drunken youths (police were there more then once and extra security was put on 2 days after arriving), the beach regularly being littered with garbage (empty cups, cigarette packages, plates from food, etc...), lack of accommodating staff (some we're good), hit and miss on getting clean towels daily, overwhelming smell of sewage some days (and not from the lagoon, from hotel bathrooms), the Mexicans painting the outside of the hotel which had them climbing the outside of the buildings all day (one day hanging around on our baloney when we were trying to get changed and leaving a wonderful mess of paint and concrete) and out of all buffets and a la carte restaurants, only really one good a la carte resaurant which was the steak house (and trust me, i am far from a picky eater). Got to be honest and wonder how the Oasis Cancun can rate as high star value as they do. I've been travelling for many years to may places, including Cancun many times, and as far as I'm concerned this place deserves a 2.5 star maybe 3 star max high at most.
Apart from that, the flight going down was good, sunwing is a good flight. The flight home was delayed for an hour and needless to say the alot of the drunken youths were on our flight so you can imagine how that went.
In the end, if you are looking for a place to just sleep for a couple hours daily, eat food to just say you did, drink very watered down drinks all day, not really care where you lay your head or go to the washroom, and just want to say you went to Cancun and got drunk, this is the place for you too go. If your looking for a vacation that you can enjoy you time relaxing, walking the beach, eating good food, and not wondering what your going to walk into when you use a bathroom....trust me go somewhere else. The Oasis Cancun will never see my myself and wife again. This experience has actually turned me off of returning to Cancun again.
| Oasis Cancun | Bill ~ Chicago |
My girlfriend and I went to the Oasis Cancun during the last week of November. I read the reviews that they were doing construction but didn't think it'd be that bad. Well if you're staying in the Oasis Cancun and not the Grand Oasis the construction is terrible. They are adding on another level to the top and there is constant noise from 9 A.M till about 7 P.M. When we first checked in they gave us a room on the third floor towards the lagoon with a partial ocean view. I was happy until I heard the hammers start pounding and then the jackhammers would start. I'm not one of those whiners when it comes to noise, I live in a condo in downtown Chicago so I'm used noise but this was unbearable. A jackhammer two floors above you can make you crazy. We had arrived later in the night so it finally stopped but were welcomed to those beautiful sounds about 9 in the morning. We wanted to chill and take a nap during the afternoon but it was impossible. I went to the front desk to switch rooms but there was a couple of people in front of me complaining about the noise. They said there were no rooms available which I think was a lie and told me to come back tomorrow morning to switch rooms. Well after partying until 5 am that night we were again woken at 9 am by the jackhammers so I went to the desk to switch rooms and they again they told me that there were no rooms. I started getting angry and finally she had me talk to the manager. His response to the noise. "Well they don't do the construction at night". I told him I paid to go on vacation to relax and not to have to leave my room 10 hours a day just to escape the noise. Finally he gave us a room on the ground floor. This is the only time in my life that I will sacrifice an ocean view room for a room on the ground floor where people were walking right in front of our patio and a view of the the other hotel. But a least we could sleep in and take a nap if we wanted to. I don't know how anyone who was on that 3rd floor could take that noise. I think they give you those rooms when you first arrive and hope you stay in them for a couple of days before complaining and switching. Even on the ground floor you can hear pounding but it was a lot fainter and my girlfriend and I are deep sleepers so it wasn't a big deal for us. But for anyone who isn't a deep sleeper it may still disrupt your sleep. It's too bad because we loved the restaurants and the rest of the hotel but even when you're on the beach you hear construction and the workers whistle and stare at the girls when they're on their lunch breaks. If you're looking for the best deat financially then stay here but understand it comes with a price. If you do stay here make sure you stay on the ground floor otherwise enjoy the jackhammers.
Last updated: May 5, 2008
