Carretera Federal Chetumal _ Puerto Juarez KM 324 -342 | Manzana 7, Lote 1, S.M. 11, Puerto Morelos 77580, Mexico
Posted by: Sandy on Jan 5, 2012
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Riviera Cancun is an adults-only all-suite resort that is designed to reflect the charm of the Mexican Caribbean. Guests luxuriate in private and spacious accommodations with each suite having at least one Jacuzzi, marble bathrooms, and a wealth of amenities.
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Sandy on Jan 5, 2012 >
2 contribution(s) Canada
Visited on: Dec, 2011 | Leisure | Family and Kids
244 people found this review helpful
This resort was top notch. Everything about it was excellent. We have travelled to many all inclusives and this was by far the nicest we have ever been to. The staff we exceptional, always coming around to see if we wanted another drink. Rooms were like going to a 5 star resort in New York City - outstanding.
The food was wonderful. All the evening meals were a la carte which we really liked because we could sit down and relax and enjoy our meal. There were 8 different restaurants to choose from and we never had to make a reservation. You just show up. We never had to wait, it was amazing.
This was definately a 5 star resort and would definately return.
"only one complaint"
Posted by: Paul
on Apr 22, 2010 >
1 contribution(s) Canada
Visited on: Apr, 2010 | Leisure | With Spouse/Partner
448 people found this review helpful
If you are under 50, you may be bored. This resort is simply amazing, in terms of food and service. The beach is very good for the Mayan, but would not compare to Cuba or Punta Cana. The resort is very, very clean. The staff are very very accomodating. Food and drinks are some of the best we've had at any hotel in the carribean. I would certainly return to this resort in a heartbeat, but knowing that there isn't much action. if you want R & R, this is the place. If you're looking for even a little action, this place is pretty dead.
"Everything about the Excellence Riveria Resort is absolutley EXCELLENT!!!"
Posted by: Tracey
on Jan 30, 2010 >
1 contribution(s) Canada
Visited on: Jan, 2010 | Leisure | With Spouse/Partner
479 people found this review helpful
From the moment we arrived to the moment we left, we had an absolutley wonderful experience at the Excellence Riveria Resort!!!
We arrived at our resort on Jan. 11, 2010 at 5:00pm, we were immediately greeted, given warm wet towels, and each a glass of champagne. After checking in our bell boy led us to our rooms along with our luggage, and along the way we had a guided tour of our wonderful resort!!! I might add that the service and hospitality at this resort is absolutley wonderful, they completely cater to you here, everyone on staff is so friendly and they deserve absolutley every tip you give them,although they don't expect you to tip, they really appriciate them, after all they work so hard to make everyones experience here a great one.
The rooms were very nice and kept clean at all times, we loved that our fridge was always fully stocked with snacks and beverages. The hot tub in our room was really a nice touch along with the huge shower room, we used them frequently!!! Before getting ready for dinner every night my husband loved to relax in the hot tub and drink a beer and eat M&M's. The huge king bed was a little hard, but we are so used to our pillow top one at home, we still had fairly restful sleeps. The room service was wonderful, you could pretty much order whatever you liked.
Restaurants and Bars:
All the resturants were great!!! Our very favorites were the French, and the Asian resturants!!! The food at this resort was delicious!!!
The pools and the grounds were all very beautiful, and very well kept up!!! All the staff here works so hard, and they're all so friendly, and willing to help you with whatever you need.
Activities on and off the Resort/Hotel:
We went to Xel-Ha for the day. It was wonderful, we had a blast, I definatley recommed it, you pretty much need a full day there because it is so big, and there is so much to do there. Our resort had nightly entertainment in the outdoor theater every night, we really enjoyed all the shows, they were worth staying up for!!!
If you are looking for a relaxing romantic time with your spouse, this is definatley the place for you. Everything from the grounds to the food and the wonderful service is amazing, we loved it, and we most definatley will be back!!!