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Hotel Information
Secrets Silversands Riviera Cancun
All Inclusive - 433 Rooms
Address - Bahia de Petempich, Puerto Morelos, Benito Juarez , Quintana Roo
Location - Beach
Distance to airport - 35 minutes
Reviews posted on this page - 3 review(s)
Secrets Silversands Riviera Cancun Reviews
Secrets Silversands Riviera Cancun Pictures and Information
Secrets Silversands Riviera Cancun Cancun Mexico
Description: Secrets Silversands is situated on the Yucatan Peninsula, a mere 15 miles south of Cancun. A modern marvel in contemporary design, Secrets Silversands is nestled in lush tropical vegetation and surrounded by cool blue waters on the Riviera Cancun coast. Style meets luxury in paradise at Secrets Silversands.
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Secrets Silversands Riviera Cancun score on Debbie’s
3.3
Score from
3 review(s)
Reviews posted
Secrets Silversands Riviera Cancun

Secrets Silversands Riviera Cancun: Secrets Silversands Riviera Cancun Reviews

Total User's Score 3.3 By Occasion... By Traveller Type...
Based on 3 reviews
Excellent 1
Very good 1
Average 0
Poor 0
Terrible 1
Leisure 3
With Group 1
With Spouse/Partner 2
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Nice Relaxing Resort
Secrets Silversands Riviera Cancun
User Rating:  
J.L >  1 contribution(s) United States of America
Mar, 2010 | Leisure | With Group
2 people found this review helpful

Your Arrival
No problems traveling from the airport to the resort. Just a quick 25 minutes or so. Check-in was easy however the staff gave little information on the resort, activities, who to call if assistance was needed, etc. Later, we found the front desk staff to be of limited help on several problems we experienced. They promised to help but didn't deliver. We had to get our Apple representative involved at one time.
Rooms
Nice room with a pleasant ocean view. Space is a bit limited for storing and hanging clothing. Toilets get plugged very easily! We found this to be a common problem with other guests. Unlike the other resorts we have stayed at (over 10), there was no effort to make one's room a bit more pleasant, such as placing flowers. We even tipped! But, all in all, no real complaints.
Restaurants and Bars
Excellent! The restaurants and staff were great. Reservations are not required and we never had a seating problem. If you go to the Mexican restaurant be prepared for noise. The group singing, although quite good, were so loud. We heard this as a common problem by others. Again, however, they restaurants and bars were excellent.
Beach/Pools/Grounds
We are beach folks. The beach is just ok. Someway rocky and hard on the feet. Very few people swam due to the rocks. If you want to get a beach chair make sure you researve one very early. Each day we noticed the number of people using the beach outnumbered available chairs. Quite a few people resorted to simply laying their towels on the sand. This is a problem that should not occur. If you enjoy topless, this is not the beach for you. There were very few topless. The few that were topless had to contend with people (men) enjoying the scenery. The resort calls itself an adult resort, but that only means it does not cater to children. The wait staff were great and came by often to see if drinks were needed.
Activities on and off the Resort/Hotel
We did not attend many of the activities. The ones we did were good.
Other Comments
Be prepared for noise during the 10 to 12 p.m. period. Several times bands played loudly during this period and could be heard thorughout the resort.
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Truly amazing resort......
Secrets Silversands Riviera Cancun
User Rating:  
lisa >  1 contribution(s) United Kingdom
Mar, 2010 | Leisure | With Spouse/Partner
1 people found this review helpful
What an amazing resort!!!!!!!!!!! Our room was beautifull, all the rooms are suites, and have everything you could ever need, they are hugely spacious, clean, and fantastically maintained...The resort staff are amongst the nicest we have come accross anywhere and couldnt do enough for you...The food and restaurants were second to none, and loved the fact that all the evening meals were al la carte, and easily classed as fine dining..The pools were spotlessly clean, and the waiting/drinks staff were constantly passing out cold water and getting you any drink you can imagine, we had a fantastic time
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25 th Anniversary Ruined by Secrets Silversands Management team
Secrets Silversands Riviera Cancun
User Rating:  
Michael >  1 contribution(s) United States of America
Mar, 2010 | Leisure | With Spouse/Partner
1 people found this review helpful
They ruined our 25th by stealing my jacket within the first 2 hours of arrival. The front desk pit me in a room next to a generator that spewed deisel fumes in my room for three days till the wind direction changed. I inform the apple representative Ivan about the problem and he went to the front desk and came back un happy.He said the manager would switch us to a diff resort at our cost. We then asked Ivan about a excursion to playacar and he informed we had to pay in cash because we we trouble makers. Iwent back to the manage with my wife and asked him why he was doing this as she cried and he ignored us and walked away. We were blackballed from the staff and watched from security on the beach. I nformed them I had asthma and a life threatening blood disease and the ignore our anniversary by not mentioning us on the bullentin and no ribbons on door. Stay away from this resort which is located between a ruined down house and A empty resort 2 doors down.
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