logo Old Reviews - Royal DeCameron Club Caribbean
Royal DeCameron Club Caribbean Sarah

July 2007

Our expectations were not high as the resort is only 3* however these were our main gripes:

The Room:
If you are not out of your room by 10.30am do not expect your room to be cleaned. My husband and I lay in a few mornings after all we were on vacation, the cleaners were banging on our door from around 8am at hourly intervals and both times the room was not cleaned even though we were out between 11-6.
I also noticed that the beds were not made up with fresh sheets on one occasion as I had spilt some coke on them the night before and the next day the bed was made with the same coke stained sheets.
There were numerous power cuts which re-set out air conditioning unit and we had to get the maintenance guys out several times.

The Staff:
The front desk are very abrupt they would grunt at you when you asked them a question no smiles or pleasantries. The bar staff at the main pool bar would only serve people that were giving them regular tips (I only tip after I receive good service and not before). On several occasions my husband and I waited over 15mins for a drink and gave up and walked over to the Jetti bar! The few times we actually got served the cocktails were awful and the Pina Colada tasted like a lump of ice. My husban

d and I had the worse experience in a restaurant we have ever had at the Jasmine Delta which served burgers and Pizza’s during the day. The waiter came over to us and took our order and then took the next tables order we heard him ask the other people what they would like to drink which he hadn’t asked us so when he walked by my husband politely asked if he could order a beer and a coke. He must have been having a bad day as he walked over to my husband and put his finger right in his face and shouted “one minute”. Well we were speechless and sat there for a few minutes in shock; he bought the drinks over and started eyeballing us so to avoid confrontation we walked out before receiving our meal.

We reported the incident to the Guest Services Manager and Catering Manager who promised to investigate the incident and get back to us, but no had the decency to.

You also will be told to the leave the pools at 5.00pm and any seats around the pool!

Food – Food Poisoning
On the last evening of our stay my husband and I ate in the Jasmine Delta restaurant where my husband had the Thai rice dish. About two hours after eating the dish my husband was violently sick and giddy, he couldn’t even make it to the bathroom in our room. I have never seen him so sick and he couldn’t even focus or barely open his eyes as the energy had drained from him. I went to the front desk as I knew they hotel had a resident nurse who was on call and they said they would contact her. Thirty minutes went by and still no nurse, luckily I am a qualified First Aider and I managed to make him comfortable. A security guard turned up at the room and said the nurse was not coming and that he would take us to hospital, I asked if there were any First Aider or first aid kit with dehydration powders we could use and he told me there wasn’t. Luckily my husband started to come round so we declined the visit to the hospital. I can’t believe a resort of that size does not have First Aider or a first aid kit!

My husband had only eaten in the resort so he could have only had food poisoning form the food there.


Top of Page

 

Royal DeCameron Club Caribbean Mark

February 2006

My wife and I along with 2 other couples just got back from the Royal Decameron Club Caribbean in Ocho Rios and had a great time. We went from January 26th to February 3rd. Let me give you a short background on the trip and us before the review. We have been to Jamaica 2 other times and stayed at Couples or Couples Swept Away in Negril so this was a bit of a change for us. We take a trip once a year to get out of the snow in Wyoming and Decameron fits the bill nicely. The Couples resorts usually cost us about $3,500 for the week with airfare from Denver. Decameron was $2,000 total which makes doing that type of trip much easier. (I just found Club Caribbean on Expidea for $1700) We had booked the Decameron in Montego Bay, but on arrival found we were going to Ocho Rios instead. Travel agents fault, not the resort.

First the resort and rooms. The rooms are nice. Small "bungalows" for each coup! le. They are clean and simple, which is really all you need since you sleep and shower in it and that is about all. It had AC, which took the edge off the heat and that is about all. Color TV with Direct Tv programing, king size bed, dresser and a closet. We did have some sort of critter living in the attic/loft area that would return home early in the morning and scratch and rustle around in the roof. A little unnerving to my wife, but not a problem. The grounds are well kept and beautiful. The beach could use a little more attention. I never saw anyone raking up debris and so on. Also the coves on the beach are not the best for swimming. There were a lot of rocks and coral which could make it unpleasant for swimmers. Negril's beaches are far superior. The restaurants are very good. The main dining hall has good buffets with a nice selection of fruits, breads, and meat dishe! s. The wives were a little tired of it towards the end of the week since in buffet fashion there are 6-8 main dishes that change each day with the normal base items (breads, fruit, veggies) that are very much the same day to day. The two specialty restaurants are very good and I highly recommend them.

The staff was very good and attentive. The night shows were great with the performers doing a great job of getting the crowed into it both with music and "talent" type shows. The wait staff was always good as were the bartenders. The cambio left a little to be desired. If you need to exchange money for the weekend do it Friday or early Saturday. By Sunday they were out of money. Usually they would only break your money down to $5 bills at the smallest. If you need a lot of $1s for tipping you better bring them with you. Which brings me to another item, tipping. Even though ! it is not required it is greatly appreciated. I found that even a few dollars here and there go a long way, not that it is needed for the staff to take care of you, just that you can see the smile and bounce it gives them. I usually spent $10 a day between the maid and bartenders/waiters which makes a whopping $80 for the whole time. Big deal. I felt like it was a small gesture that goes a long way. I talked to some of the staff and found they usually work 5-6 days a week and 12 hour days. Treat'em good. Tipping out in town is always needed. If you have never been to Jamaica you may be in for a shock because tips are expected for everything, bus driver's, tour guides, sky caps, and so on.

Now that my long story is over what do I think of Royal Decameron Club Caribbean? It is well worth it. Couples resorts are worth the $3500, and Decameron is worth the $2,000. Its not 5 star, but fo! r the savings in money you can do a lot more such as take day trips while you are there and not worry about breaking the bank. Unless you feel the need to go 5 star, save the money, go to Royal Decameron, and use the money saved to see the county, tip those that take care of you, and put a little away for a trip next year. A good resort for a good price.


Top of Page

 

Royal DeCameron Club Caribbean Melissa

July 2004

We stayed at the Royal Decameron in late January, 2004, and I would go back in a heart-beat! When we first arrived, we thought we had picked the wrong place to go. It was small, and didn't look like one of the nicest places to stay. After the first day all our worries were gone. The people there were all super friendly! I think that's what really made it such a great trip. The temperature was great - you could lay on the beach all day and barely break a sweat because there was such a nice breeze. The beach was nice and clean, along with the rest of the resort. We were able to play beach volleyball, take kayaks and four-person paddle boats into the ocean, go snorkling in the glass bottom boat, and go waterskiing, just to name a few things.

The night life was great, too! We had candle lit dinner every night at the outside dining area, but we also tried two of their restraunts. The food was great at all three, and there was a TON to choose from. There were also shows every night that were really fun to watch, along with some GREAT music! After the shows were over, you could go to the disco, but there really wasn't too much happening there.

I can't wait to go back to this place! The only thing I'll recommend is to bring your own cup for your drinks because the ones they give you are prety small, but they are VERY strong - good stuff!


Top of Page

 

Royal DeCameron Club Caribbean Susie --- Minnesota

May 2004

We stayed at the RDCC in the beginning of March and this place was far from meeting or even coming close to a 3 star resort. We are not a high maintenance couple that expect to be waited on. We just expect good food, clean and safe place, and friendly/good service. Is that really too much to ask. Apparently, if you stay at the Royal Decameron.

Food: Average. We didn't starve, but sure didn't want to go back for seconds.

Service: Slow and not very friendly Grounds: In dire need for updating. The cabana's are a cool idea, and would be great, if they got some updating.

Beach: Average.

Safety: Hmmmmm......well considering we saw a peeping Tom, and there are no deadbolts on the door, safety would score the lowest.

Weather: WONDERFUL. That is clearly what made our trip.

We will not be going back to RDCC ever. They say that you get what you paid for. I think we got the shaft. We paid more this year for worse resort!


Top of Page

 

Royal DeCameron Club Caribbean  

January 2004

My wife, 2 year old daughter and I spent a week (1-13 to 1-20) at Royal Decameron Club Caribbean and had very good time.

Lets start from the beginning. We arrived to sunshine and 85 degree weather in Mojo Bay and we quickly went through customs and to our prearranged transportation for the 1.5 HR ride to Runaway Bay. The trip from the airport to the resort is as bumping as going off-road 4 wheeling. The projected completion date of the road is 2 years but to me and to the laugh of our driver, 5 years is more like it. On the way you stop at a 1/2 point at a bar and gift area. By the bathrooms is a 5ft marijuana plant. A photo op if you have never seen one. Beer is s $4 a bottle up considerably from 13 years ago when it was $1.

Once at the resort you pass on your right the tennis courts and on your left the resorts stores and gift shops. We made our way into the resort to the front desk. Not a very cheerful group with a bit of an attitude. Nothing to worry about. We hadn't planned to deal with them much. The check-in was quick and easy. They just handed us the room key, safe key ($2 a day fee), TV controller and towel cards and we were on our way.

Off we went to go to our cabana, 120. We passed a medium sized pool, Pick A Pepper restaurant, and the main bar. The cabana is basically simple. King sized bed, bathroom, closet space, desk, table and a couple of chairs. The AC worked OK. Not that it was important because your never in room. The hot water in the shower lasted 10 minutes at the most, so quick showers are a must. There is only about 7 channels on the TV and none are major networks. There are only two disappointments about the room. One that there was no literature about the hotel and tours. So exploring was the way you figured things out. The second was there was no room to put your clothes. The is some hanging space but no drawers.

On to exploring the resort. The beaches were nice. Combed sand, mostly enough lawn chairs to layout and straw umbrellas scattered along the way. The water comes up to your belly, its warm but there is a few rocky areas, so be careful. The water while we were there was very calm, so know worries about letting kids play in the water. The resort offers glass bottom boat rides, banana rides, and a snorkeling trip. All included in your package. Snorkeling equipment can be obtain at the same place were you receive your towels by the Pick-A-Pepper restaurant.

The gathering area has the main pool, bar, restaurant and stage for shows and activities. The pool is medium sized. The depth ranges from 4 to 8 feet. The water in the pool is very cold. I'm talking nippily cold. It takes a good 5 agonizing minutes to good use to. Entertainment activities go on all week in this pool. Such as, water volleyball and aerobics.

The main bar has a list of 25 drinks to help you order. I recommend the Chi Chi, Jamaican Lawyer and the banshee. The bar also provides cigarettes. The staff was always friendly and accommodating to your requests.

The Pick-A-Pepper restaurant is buffet. There are theme nights. The food doesn't really change, just the way they prepare it. Its mostly chicken, pasta, beef, snapper and veggies. They do have a grill set off to the side where they would cook the main meat or fish of the night. Ham, roast beef, lamb and snapper. The desserts were always plenty and good. The salad area was nice but rarely changed.

Note: Dinner is not served until 7:00pm. Not very good if your child is used to eating at 5 or 5:30.

The Club Med was a reservation restaurant serving Italian food. It was nice but nothing exceptional. Reservations are at 6:30 and 8:30 and are made at the front desk. Get there earlier in the morning because it fills up quickly.

The stage was used mostly to blare loud music during the day but at night it was used for entertainment. The entertainment was a highlight of our stay. >From 8:30-9:30 you usually had the house band play. The house band was very good and always had a different singer. One night they had someone who moved around like Joe Cocker. Way too funny! From 9:30-11 was the main show. It ranged from games, fire show and Jamaican dancers. Very entertaining. The entertainment staff is exceptional. They make it a point to know your name, involve you in the activities and have a positive attitude at all times.

Down at the far end of the beach is the Delta restaurant. Its a grill that is open from 12-5 and at night its an oriental restaurant. We never ate there as the oriental restaurant but the menu looked very good. Note: At all times you must wear shirts and shoes in the restaurants.

There is also shuffle board, billiards and ping pong for your entertainment.

The grounds were clean and neat. There was constant work going on to improve the place. The beach as I was told was to expand by 30 some yards out to the rock barrier. The machine they are using to build the beach when it begins is VERY LOUD and obtrusive. They had test started it at least twice when I was there and you could hear it anywhere on the resort. This is something you might want to check on before you booked your vacation. If this machine is actually used I would go somewhere else. At 6:30am every other day the resort would spray for bugs. The machine they used sounded like a lawn mower with no muffler. Needless to say on these days you didn't need a wake up call to get moving. But the machine worked, we never got bit by anything except for the drinks. Expansion on the round deck bar should be completed within a couple weeks. This could very well be a good meeting place for drinks and socializing among the guest. It would also be a great place for before and after dinner for drinks. Right now, it closes too ealry for that.

Overall I would give the place of 6.5-7 out of 10. I would consider going back in 5 years. After the completion of the road and improvements to the resorts. But first there are other islands to visit.

Jamaica itself is a beautiful country. Like any island you have problems with the overzealous vendors but maybe more so in Jamaica. Badgering tourists seems like second nature to them. All prices go up considerably when they know your a tourist. A good example was when someone tried selling me a camcorder tape for $30. Something I could buy in the US for $2. There is a lot more a could say about the resort and the tour we took but I think you get gist of everything. If you have any questions about the resort please feel free to e-mail me at smacksjjd@aol.com.


Top of Page

 

Royal DeCameron Club Caribbean  

January 2004

spent 8 days in November. For the money, this resort cannot be beat. We were in a rondeval right on the beach and it was wonderful. We've stayed at super clubs and couples in the past, but this place was half the price. If you are on a budget, this is the place. My only real gripe was rocks in the beach water. howeveer, if you are a pool person for swimming, there are 2 pools--one no kids under 16. Also, barely saw any kids the whole time we were there, and, those we saw were super well-behaved.


Top of Page

 

Royal DeCameron Club Caribbean  

November 2003

We stayed at the RD earlier this month and had a wonderful time. The front desk staff were wonderful. My husband had a dental emergency (celulitis) which would have required either the ER or an emergency trip home. Veronica, Guest services rep, hooked us up with Delmar (asst mgr) whose husband was a dentist. Mario, the dentist, supplied my husband with antibiotics, and daily follow-ups for no cost. Otherwise, our vacation would have been cut in half! This all at no charge! We stayed in an ocean-front rondeval and hearing the surf at nite and in morning was wonderful. However, our son and his girl stayed in a courtyard room and, altho it was about a block from the beach, it was lush and beautiful. For the lesser cost, we mayu well stay at a courtyard next year on our return which we will definitely do. By the way, we live in the Poconos, so we are very aware of what resorts should offer and, this one, for a 3 star offerred ALOT. If you expect the Ritz, this isn't it, but you willhave a wonderful time swinging on the swings at the getty bar and meeting people from all over the USA, UK and Europe. We've stayed at the SuperClubs and this isn't in their category--however, neither is the price. This resort is definitely worth the price. The alcohol is not top shelf (only one brand of each liquor is available) and the food lacks the selection of a SuperClub. However, we had a wonderful time (even with my husband's illness) and we will definitely be back


Top of Page