|Old Reviews - Breezes Runaway Bay Resort & Golf Club|
Arrival: Sept. 2009
Because of this we will not be having the vow renewal we signed up and paid for without a substantial financial penalty because we should pay for the mistakes made by the reservation department.
We were also assured, repeatedly, that they were comfortable with profoundly disappointed guests and it was fine with them for us to share our frustration about their atrocious "customer service."
Their mistakes = you pay fines and fees
At least I only regret my resort choice for my honeymoon, not my choice in husbands.
If you want an aggravating resort and are hemorrhaging money, choose SuperClubs
Arrival: Dec 16-23/08
Restaurants and Bars:
Activities on and off the Resort/Hotel:
We were at Breezes Runaway Bay from June 20-28, 2006. We had a very relaxing vacation and really loved the beach, with the exception of the roaming drug dealers (there were a couple of regulars who sold pot and hash on a daily basis) and the shell/starfish salesmen who harassed you in the ocean daily. As for the resort, it is 1-2 star maximum. The service personnel in the restaurants and bars, and particularly housekeeping were very nice, the front desk attendants were consistently dismissive and rude the few times we approached them (especially the tall thin woman who seemed to almost always be there). Major issues: outdated rooms, poorly functioning air conditioning (none at all for two days - we nearly died); absentee casino attendant (waited for two hours one night for a $60 cash out (front desk was no help and casino attendant was MIA - Manager finally helped us); internet cafe is hardly ever functioning and the $7.50 you pay for 15 minutes lasts for much less - similar to prepaid calling cards - you get about half the time you pay for; beds are terrible - a mattress on a slab of wood; the food is just okay - the only really good food was the Italian restaurant - but you have to reserve by 11am or you don't get a seat even though it is largely empty and the omelet lady at the terrace cooks some great eggs; and finally for a beach resort they amazingly rarely seem to have any beach towels, so if you decide to go there for some reason
- take your own towels. I can sure see why they are scheduling a multimillion dollar renovation - believe me, it is not a moment too soon!
I just want to let people know ,this resort is no way a4 star the beach was nice the food was fine and the staff was really nice except the front desk,the rooms are awfull we shared a room with mice or rats all week,as we dd not find it until the day we left it was under the air conditioner I heard scrathing the night before but did not find out where it was till morning iam so creeped out been in jamica 14 times and never had accomadation like that I would say the rooms are maybe a 2 star.